Windows 10: Stuck in login screen after enabling diagnostic startup

Discus and support Stuck in login screen after enabling diagnostic startup in Windows Hello & Lockscreen to solve the problem; I was having issues with freezing games so I enabled diagnostic startup, that was a HUGE mistake.I’m now stuck at the login screen, it says “Something... Discussion in 'Windows Hello & Lockscreen' started by ChrisHern7, May 22, 2022.

  1. Stuck in login screen after enabling diagnostic startup


    I was having issues with freezing games so I enabled diagnostic startup, that was a HUGE mistake.I’m now stuck at the login screen, it says “Something happened and your PIN isn’t available. Click to setup your PIN again.”-Clicking to setup PIN does nothing.-Every password I try is wrong even though I’m logged into the same account on this website-All recovery options require login-I tried resetting my password on Microsoft.com but it seems to be a different password for Windows which makes no sense Need help getting back into my PC even if I have to completely wipe it. Please help!!!

    :)
     
    ChrisHern7, May 22, 2022
    #1
  2. Nomisuke Win User

    Unable to login with Diagnostic Startup enabled

    So I thought it would be harmless to start in diagnostic mode in order to troubleshoot a video driver and ran into this exact problem: login screen with no login text boxes or account picture. I tried every method listed here but I was unable to resolve
    my issue. I even went so far as to attempt to enable the legacy boot option (good old F8), but could not seem to get that to work from the recovery console. Finally, I restarted the laptop and let it go to the blank login screen one last time and walked away.

    An hour later I returned and there were the login picture and text boxes! It appears it was just a matter of patience while the computer ran whatever it needed in order to operate in diagnostic mode. Out of sheer morbid curiosity, I attempted to replicate
    the process by re-enabling normal startup, restarting, and then enabling diagnostic startup again. Sure enough, after waiting about 15 minutes at a login screen with no login area, the picture and text boxes to log in finally appeared.

    I'm not sure what processes were going on in the background which caused this painfully long delay, but I guess it's just a matter of patience. At least, that was the situation in my case. Keep in mind my laptop has dual display processors and an 8GB internal
    SSD (which was used for fast boot in Windows 7, but does nothing in Windows 10), so those may have been what was causing the delay.
     
    Nomisuke, May 22, 2022
    #2
  3. Dan79 Win User
    Win 10 stuck in diagnostic startup no login window

    Hi, I set windows to do a diagnostic startup to try and chase down a problem but... It gets to what would be the login screen ( power, ease of access etc in bottom right) but the login boxes are not there and every so often the screen brightens and try to do something but just stuck! I did have auto login set. Any ideas how to get back to normal boot?
     
    Dan79, May 22, 2022
    #3
  4. Stuck in login screen after enabling diagnostic startup

    Unable to login with Diagnostic Startup enabled

    Hi Zac,

    You may access the Windows Recovery Environment by making your computer think that the startup is failing. To do so, follow the steps below:

    • Turn on your computer.
    • When you see the loading dots, immediately turn off your computer.
    • Repeat step one and two. Twice will be enough for the computer to think that you are having issues with start up.
    • Once the computer boots up for the third time, you will see the loading dots on the screen and the message
      "Preparing automatic repair".
    • Afterwards, your PC may turn blank then it will show "Diagnosing your PC".
    • It will ask you to Restart or Advanced options, choose Advance Options.

    Once in Windows Recovery Environment, you may go to Troubleshoot >
    Advanced Options > Startup Settings to access
    Safe Mode
    .

    Let us know how it goes.
     
    Monica Cam, May 22, 2022
    #4
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Stuck in login screen after enabling diagnostic startup

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