Windows 10: Stuck in loop when asked to set up account pin

Discus and support Stuck in loop when asked to set up account pin in Windows Hello & Lockscreen to solve the problem; 1. I log into my new laptop using my microsoft account password 2. After a few moments, a screen appears that suggests that I create a PIN 3. If... Discussion in 'Windows Hello & Lockscreen' started by SMLPantry, Mar 26, 2021.

  1. SMLPantry Win User

    Stuck in loop when asked to set up account pin


    1. I log into my new laptop using my microsoft account password

    2. After a few moments, a screen appears that suggests that I create a PIN

    3. If I click the NEXT button, a message appears that a PIN cannot be created at this time

    4. If I click RETRY, a message appears that a PIN cannot be created at this time.

    5. If I click Skip at this time, I'm taken back to the log in screen and asked for my password.


    How do I get out of this loop? It started after updates were installed when a restarted the computer.


    Thanks,

    :)
     
    SMLPantry, Mar 26, 2021
    #1
  2. Remon Ont Win User

    BIOS stuck in a loop.

    Hello,

    We would like to ask some additional information to better isolate the issue:

    • Did you get any error messages?
    • Have you tried to boot in Safe mode?

    We suggest that you check the solutions provided on the links below:

    BIOS-loop

    Stuck-in-BIOS-loop

    We will wait for your response.
     
    Remon Ont, Mar 26, 2021
    #2
  3. Dyan Rey Win User
    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
     
    Dyan Rey, Mar 26, 2021
    #3
  4. Stuck in loop when asked to set up account pin

    Windows 10 Xbox App asking for PIN number I never set.

    Hi,

    If you signed in to Windows 10 using your Microsoft account, the Xbox app will take the credentials you've used to sign in. There's a possibility that the PIN code you're asked to enter is the PIN code of your Windows 10 user account. Let's remove the PIN
    code. Here are the steps:

    • Click Start and select Settings.
    • Select Accounts.
    • Select Sign-in options, under PIN, click
      Remove
      .
    • Confirm the changes by entering your profile password.
    Refer to
    Can I sign in to Windows without a password
    for the steps on how to change the sign-in options for your Windows 10 device.

    If the same instance occurs after removing the PIN code and changing your user account's sign-in options, we suggest that you sign in to
    Xbox.com. This is to verify if there's an issue with your Xbox account.

    Keep us posted with the results. We'd be glad to further assist you.
     
    Catherine Cus., Mar 26, 2021
    #4
Thema:

Stuck in loop when asked to set up account pin

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