Windows 10: Stuck in safe mode w/o password, tried everything

Hi,


Yesterday I booted into safe mode by checking the option on msconfig in order to remove some malware. When I reached the login screen I couldn't log into my computer because I didn't know I need to have to use my account password and not my PIN (which I always use). So I reset my account password from my phone (I'm using my account right now) but it wouldn't accept my new password. I'm currently stuck in safe mode, and here's what I tried (and didn't work):


- I tried using the advance startup options (the hold shift - power thing) to enable safe mode with networking, but it still wouldn't accept my new password although I managed to get internet connection.


- I also tried using the advance startup options to use the command prompt, but it still asks me for a password and says mine is incorrect (although I'm uaing that account right now).


I am aware that a clean install is an option but I can't afford to lose my files.


Thanks.

:)

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Stuck in safe mode in windows 10

Safe mode is intended to help fix most, if not all problems within an operating system, it's not good if we got stuck on it. To correct this, we suggest that you follow the steps below to exit out of Safe mode:

• Open Run command by pressing Windows key + R
  keys on the keyboard and type msconfig in the command box and press
  Enter.
• Under General tab, put a check on Normal Startup option.
• Reboot the system and check if the changes are effective.

Let us know if you are able to exit out of Safe mode with these steps.

 

Window 10 unable to login with normal and safe mode with correct password

Hi Team,

Today i stuck to login on windows 10 with correct password, i follow same on safe mode but it does not work.

I tried with safe mode with Network but no luck.. Below steps i followed for safe mode...

Troubleshoot> Advanced Options> Startup Settings> Restart>Safe Mode with Networking.O

Here i re-enter the password and it doesn't work.

Please suggest...