Windows 10: Stuck in the Boot Screen

Discus and support Stuck in the Boot Screen in Windows 10 BSOD Crashes and Debugging to solve the problem; My current problem is no matter what i do it wont go past the boot screen stage. How it happened was when i was playing a game called Valorant and out... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SethThompson4, Jul 2, 2020.

  1. Stuck in the Boot Screen


    My current problem is no matter what i do it wont go past the boot screen stage. How it happened was when i was playing a game called Valorant and out of no where my game freeze’s and my screen turns black but i can tell my keyboard and mouse are still lit up. So I thought i was just stuck in full screen with a frozen game. I try typing alt f4, ctrl alt delete, pressing the windows key on my keyboard, but nothing is working. I then unplug my pc to get it to turn off and when i go to turn it back on nothing shows on my screen. Its the same black screen as before. I try turning it on and off and i get to the reboot screen. Not knowing what it was i decided to try some of the options to get it to work and nothing was working so i decided to use the factory reset option. After it finished the screen was still black and I tried turning it off and on again to get to the reboot screen and I finally do. Then i notice it says my computer was windows 8.1 which before i had windows 10. So i knew the reset worked because this computer was 8.1 on default and i got the free download of windows 10 later on, but that doesnt matter because i have the same issue. I look up fixes on the internet and some say go to cmd prompt and other stuff so i try that but in order for me to open cmd prompt in the reboot menu its ask me to sign in but instead of my account being there, there is a default administrator account asking for a password. Before i did the reboot it only asked for my account and idk what password it could be for this administrator account.

    :)
     
    SethThompson4, Jul 2, 2020
    #1

  2. Stuck on Yellow Boot Screen

    Hi Prometeo,

    Thank you for posting in Microsoft Community.

    I understand that after updating the system it is stuck at boot screen. We will help you.

    To assist you better, I suggest you to answer the below questions.

    • Which was the latest update you tried to update your system?
    • What is the make and model of you PC/Laptop?
    • Are you able to get into Desktop screen after waiting for long time?
    • What happens when you force shutdown and restart the machine?
    Please post us back with above information to help you better.
     
    Sachin Venkatesh, Jul 2, 2020
    #2
  3. windows update stuck at installation screen and cannot get to desktop

    Hi Sue,

    To understand the issue better, I would like to ask some questions:

    • Is the computer stuck in the Installing updates screen?
    • For how long is the computer stuck in the screen?
    • When was the computer last updated?
    • Is the screen showing any percentage of installation?

    Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
    provided below:

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.

    Thank you.
     
    Eeshwar Kumar, Jul 2, 2020
    #3
  4. aronchick Win User

    Stuck in the Boot Screen

    Stuck in Windows 10 Upgrade

    My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

    • Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
    • Attempting to boot the machine itself and getting into "repair/safe mode" using F7
    • Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.

    I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

    Suggestions for next steps?
     
    aronchick, Jul 2, 2020
    #4
Thema:

Stuck in the Boot Screen

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