Windows 10: Stuck on a blue screen(HELP)

Discus and support Stuck on a blue screen(HELP) in Windows 10 Ask Insider to solve the problem; I recently watched a YouTube video to see some new computer settings to improve game performance. I guess I did something wrong and restarted my pc.... Discussion in 'Windows 10 Ask Insider' started by /u/mrjomsey, Jan 19, 2020.

  1. Stuck on a blue screen(HELP)


    I recently watched a YouTube video to see some new computer settings to improve game performance. I guess I did something wrong and restarted my pc. When it booted back up it was frozen for ten-ish minutes and I decided to restart it again. When it restarted it said that a critical process died and then restarted again. It booted into a blue screen and said “automatic repair, your pc did not restart correctly” I watched some tutorials on YouTube on how to fix this but nothing works. I can’t even factory reset my computer or restore it to a previous version. Please help!!!

    submitted by /u/mrjomsey
    [link] [comments]

    :)
     
    /u/mrjomsey, Jan 19, 2020
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jan 19, 2020
    #2
  3. Mayra Aqu Win User
    Blue Screen Of Death - Why does this one happen?

    Hi,

    A blue screen error or stop error usually means that the computer encountered some corruption. For us to isolate the issue, we need additional information:

    • Did you perform any changes prior to the issue?
    • Is the computer still able to go to the login screen or is it already stuck on the blue screen?

    In the meantime, we suggest checking and following the steps on this article:
    Troubleshoot blue screen errors
    . It has information on why you've encounter this issue and it provide appropriate
    steps on how to fix it. Kindly choose the option based on when you've received the error.

    We'll wait for your response.
     
    Mayra Aqu, Jan 19, 2020
    #3
  4. Marby Rey Win User

    Stuck on a blue screen(HELP)

    WINDOWS 10 BLUE SCREEN OF DEATH STUCK!!! HELP!! And general fixes

    Hi,



    There are several factors that might cause this issue. To narrow down the concern, kindly answer the following questions.



    • What changes have you made prior to this concern?
    • Are you still experiencing the same issue in safe mode?
    • How did you reset the computer? Is it factory reset or you reinstalled Windows 10 while keeping your files?


    For now, we suggest that you follow the steps on how to troubleshoot blue screen errors provided on this
    article.
     
    Marby Rey, Jan 19, 2020
    #4
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Stuck on a blue screen(HELP)

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