Windows 10: Stuck on black screen after resetting pc to factory settings

My screen has been stuck on a black screen for over an hour now after I have decided to "Reset this PC" and "Keep My Files" after there was an error in my Windows Update. My laptop was working really fine before the update too. I should probably also say that I have tried other options before resorting to the "Reset this PC" option. I tried uninstalling the recent quality and and feature update first to no avail it keeps going to blue screen still when i try to turn my laptop back on. I have also tried the system restore but it seems that my pc has no restore point. I also tried the System

:)

 

Black screen after trying to reset back to factory settings. (Windows 10)

Hi Simen,



I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



This issue might occur if there is change in system settings or display driver is corrupt.



I suggest you to follow the steps below to



To assist you better, please provide us the information below:

• When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
  
• Are you able to see Windows 10 logo when you switch on the computer?

I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



Thank you.

 

Stuck In Set Up Loop After Factory Reset

Product: Pavillion 550-103na
Operating System: Microsoft Windows 10 (64-Bit)

So after having an absolute nightmare not being allowed to factory reset, I finally managed to get it to do it by selecting only drives with Windows installed instead of all drives. It seemed to reset OK. But it got worse, now I start the PC, it gets the black screen and the HP logo, it then goes to a blue screen asking for location, click next, it says error and needs an update, click next to connect to WiFi as instructed and it restarts itself and loops back to the first screen asking for location. I don't have an external drive or anything, what can I do to get this set up again? It was bought in 2107 but barely used, it's practically brand new from lack of use so I just don't understand the problem.

 

My pc is stuck at Black screen with cursor

Hello There Everyone.

I shutdown my pc yesterday after work after 12 hours i open it but i am stuck with black screen. I tried my steps to open it but it dosen't work.
Steps i did
*i tried to startup repair on advance menu
*i have reset the pc ( its says problem occured)
*i have Uninstalled recent update.
My pc specs
*Acer Veriton
*64 bit
*windows 10
Please help me to solve out