Windows 10: Stuck on blue screen after cliking got it

Discus and support Stuck on blue screen after cliking got it in Windows 10 Ask Insider to solve the problem; [ATTACH] I just bought new laptop, while doing initial setup of entering password and all, after the window of "Office comes with your device" I... Discussion in 'Windows 10 Ask Insider' started by /u/ImBatmaannnn, Jan 23, 2023.

  1. Stuck on blue screen after cliking got it


    Stuck on blue screen after cliking got it 3UqnjCGDU5QkqadklCdWf8Zev3l_UvsVJ55CCLPiJR4.jpg

    I just bought new laptop, while doing initial setup of entering password and all, after the window of "Office comes with your device" I click on got it but nothing happens it stays on blue screen forever. Help me!

    submitted by /u/ImBatmaannnn
    [link] [comments]

    :)
     
    /u/ImBatmaannnn, Jan 23, 2023
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jan 23, 2023
    #2
  3. Mayra Aqu Win User
    Blue Screen Of Death - Why does this one happen?

    Hi,

    A blue screen error or stop error usually means that the computer encountered some corruption. For us to isolate the issue, we need additional information:

    • Did you perform any changes prior to the issue?
    • Is the computer still able to go to the login screen or is it already stuck on the blue screen?

    In the meantime, we suggest checking and following the steps on this article:
    Troubleshoot blue screen errors
    . It has information on why you've encounter this issue and it provide appropriate
    steps on how to fix it. Kindly choose the option based on when you've received the error.

    We'll wait for your response.
     
    Mayra Aqu, Jan 23, 2023
    #3
  4. Remon Ont Win User

    Stuck on blue screen after cliking got it

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Jan 23, 2023
    #4
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Stuck on blue screen after cliking got it

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