Windows 10: Stuck on configure with spinning wheel

Discus and support Stuck on configure with spinning wheel in Windows 10 Installation and Upgrade to solve the problem; Update stuck on spinning wheel following download of drivers etc and after copying files. Black screen with blue logo and continuos spinning wheel. 11811 Discussion in 'Windows 10 Installation and Upgrade' started by Pitbull1971, Aug 1, 2015.

  1. Stuck on configure with spinning wheel


    Update stuck on spinning wheel following download of drivers etc and after copying files. Black screen with blue logo and continuos spinning wheel.

    :)
     
    Pitbull1971, Aug 1, 2015
    #1
  2. 21empark Win User

    I forgot my wp8's lock code, help!!!!!!

    well yea, but screen stuck on spinning cog wheels for the last 10 hours
     
    21empark, Aug 1, 2015
    #2
  3. BriannaJones, Aug 1, 2015
    #3
  4. Ztruker Win User

    Stuck on configure with spinning wheel

    What is the make and full model number of your computer?
    What video does it have (make and model if applicable)?
     
    Ztruker, Aug 1, 2015
    #4
  5. DEcosse Win User
    I have same issue as OP
    Two successful upgrades on other systems, this one stalls as described above (second phase of install configuring Apps & drivers, just sits with the black screen, blue win logo and spinning wheel of dots)

    Asus M4A88T-M Mobo with AMD Phenom II x2 3.2GHz Dual Core 4GB ram ATI Graphics
    Graphics fine on WIn 7 with appropriate driver upgrade during win 7 install

    Left overnight even after 10 hrs still spinning wheel
    Only way out is hard power off
    After re-start will recover & pick up at same spot
    Second hard off will usually make recovery to original OS (win 7 Ultimate)

    Tried so far:
    Upgrade from Win Update screen
    Upgrade from USB stick from Media Creator
    Disconnected DVD drives
    Disconnected all USB except install stick & mouse/KB
    Disconnected Printer (USB)
    After check for latest files disconnect ethernet to router (no wifi on this system)
    No other peripherals connected
    Update flash to latest BIOS revision for MoBo

    None have any apparent impact, still just stalls on spinning circle

    All win 7 updates were completed successfully EXCEPT one, ATK0110 ACPI utility driver update
    I'm not sure if this is driver that is causing issue - I don't see it listed in the device manager anyway
     
    DEcosse, Aug 2, 2015
    #5
  6. I have HP Pavilion dm3 notebook running windows 7 home premium. 64 bit. AMD Arthlon Neo X2 dual core processor.
    ATI Radeon HD 3200 Graphics.
     
    Pitbull1971, Aug 2, 2015
    #6
  7. Ztruker Win User
    Ztruker, Aug 2, 2015
    #7
  8. DEcosse Win User

    Stuck on configure with spinning wheel

    Thank you!
    I suspect it may be the driver, especially since Pitbull has similar generation
    However that driver you linked does not appear to be compatible with the HD4250
    I tried regardless and it does not change the driver from its current spec

    Question - if I installed a different graphics card (PCI based) to use instead of the embedded graphics controller (the Radeon) is that a possibility?
    Don't need anything expensive or super fast for gaming - just fairly std graphics requirements
    Suggestions?
     
    DEcosse, Aug 2, 2015
    #8
  9. Ztruker Win User
    That can work if the problem is the video device.

    You can also wait awhile and see if MS or AMD fixes the problem.
     
    Ztruker, Aug 2, 2015
    #9
  10. DEcosse Win User
    Thank you again
    I'm willing to make a minor investment in different graphics card, if for no other reason than to eliminate!
    The Radeon HD4250 is pretty old generation now so not sure if/when AMD or MS will ever see any priority to get to that.
    Not an option for Pitbull of course since he has a notebook, but fairly easy & relatively inexpensive for me to try.

    Something like GeForce 8400GS is only $38 - and has newly released Win10 Drivers
     
    DEcosse, Aug 3, 2015
    #10
  11. Ztruker Win User
    I just installed a Nvidia GeForce GTX 750 and am very happy with it. It had a high pitched whine initially but I just realized since I upgraded to Windows 10 the whine is gone. No idea why but I'm not complaining. I got it for $104 from Amazon Prime.
     
    Ztruker, Aug 3, 2015
    #11
  12. Driver installed but still stopped at 71% while upgrading. Copied Files and went through Installation/drivers but stopped at Configuring - would not reboot and therefore stopped at black screen with Blue windows Logo with spinning wheel. When I had issues with updating Itunes sometime ago, although I have 64 bit device/notebook, my video card didnt work and I download a 32 bit version of the itunes update and it worked. I don't know if they are related but is there a 32 bit windows 10 update? Would this work or should I just wait it out?
     
    Pitbull1971, Aug 3, 2015
    #12
  13. DEcosse Win User

    Stuck on configure with spinning wheel

    Are you sure the Win10 driver actually loaded? According to the AMD site the only driver for your HD3200 is same as the one for my HD4250. Can you check the driver info under device manager and post that?

    If you have 64 bit win 7 installed, then you can only 'upgrade' (keeping existing data & apps) with the 64 bit version. (& same for 32 bit); if you do a clean install then you can load either 32 or 64, but the likelihood is, if indeed display driver related, it may still not work.
     
    DEcosse, Aug 3, 2015
    #13
  14. AMD HD3200 is up to date. No other driver updates for my notebook. Still no success in installing Win 10. Last time tried it stopped at 71% and would not tebot following loading of alleged copied files, drivers etc at configure stage of process. So the question is, what next. Clear all temporary files via disk clean and start process again? Tried this and failed. Has anyone got any ideas?
     
    Pitbull1971, Aug 4, 2015
    #14
  15. DEcosse Win User
    Yes, it's "up to date" but with the latest revision driver available - which is NOT win 10.
    If you post the actual driver info we can confirm for you.
    I expect it will be 8.970.100.1100 from 4/29/2013
     
    DEcosse, Aug 4, 2015
    #15
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Stuck on configure with spinning wheel

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