Windows 10: Stuck on repair loop. No other choice but to factory reset. How can I save files without...

I’ve tried everything and I come to the conclusion that I need to factory reset, but I wanna save my files I just don’t know how to do so while computer is in repair loop.

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:)

 

Stuck In Set Up Loop After Factory Reset

Thanks, I can look at that now I'm on a laptop. Here was the screen tapping F11:





and this was the system before restoring it:

 

Save files before resetting to factory settings

Hi Camille, my name is Max and I'm an independent advisor.

I suggest you follow the steps:

Advanced Options - Automatic Repair screen - Command Prompt. Type there ‘notepad.exe’.

Notepad window –click on File. Open to locate the files that you’d like to copy to the USB.

Plug in the USB device to the USB port. Copy the files and folders that you want to save. Paste them in a new folder on the USB drive. Safe you the files you need repeating the above steps.

Once done, proceed with resetting your PC to factory settings.

 

Stuck In Set Up Loop After Factory Reset

Product: Pavillion 550-103na
Operating System: Microsoft Windows 10 (64-Bit)

So after having an absolute nightmare not being allowed to factory reset, I finally managed to get it to do it by selecting only drives with Windows installed instead of all drives. It seemed to reset OK. But it got worse, now I start the PC, it gets the black screen and the HP logo, it then goes to a blue screen asking for location, click next, it says error and needs an update, click next to connect to WiFi as instructed and it restarts itself and loops back to the first screen asking for location. I don't have an external drive or anything, what can I do to get this set up again? It was bought in 2107 but barely used, it's practically brand new from lack of use so I just don't understand the problem.