Windows 10: Stuck on the App screen, not able to get to desktop

Discus and support Stuck on the App screen, not able to get to desktop in Windows 10 Support to solve the problem; Ok, I have looked for the solution to this problem, but all my searches find a different issue. This has now happened to 2 HP Windows 10 laptops. My... Discussion in 'Windows 10 Support' started by Vertigasen, Nov 12, 2015.

  1. Stuck on the App screen, not able to get to desktop


    Ok, I have looked for the solution to this problem, but all my searches find a different issue. This has now happened to 2 HP Windows 10 laptops. My son has grabbed them, and hit something, so now, the desktop is gone. It only displays a list of apps, similar to the Windows 8.1 main screen. When you select a new program, either from the app view that it is stuck in, or hitting the widows button in the lower left, and opening a new program, I see the desktop for maybe a second before the app/program opens. When you close it, it goes right back to the app view. I have seen "fixes" everything from the Windows key+D to reset to factory settings. I have added a "show desktop" icon to the task bar, but when you hit it, the desktop shows for a second, then right back to the app view. Any help would be appreciated.

    :)
     
    Vertigasen, Nov 12, 2015
    #1

  2. Stuck on blue install screen, not able to get out

    • Power down the computer. Disconnect it from the power outlet then wait 30 mins to 1 hour.
    • If you are using a laptop, remove the battery if the option is available.
    • Disconnect from the Internet
      (unplug Ethernet or turn off Wi-Fi)
      .
    • Connect the system to power again, remain disconnected from the Internet then start the computer.
    • One of two things might happen, Windows 10 setup might rollback to your previous version of Windows or complete installation.
    • If setup completes and you see the desktop with the ability to click Start and launch programs, proceed to reconnect to the Internet.
    • If Setup rolls back, try upgrading manually using the Media Creation Tool or ISO file.

    Source:
    http://www.groovypost.com/howto/fix-most-common-windows-10-setup-errors-issues/


    If setup did not complete on time and you experience problems activating. Contact Chat support after the Windows 10 installation is complete. Click Start > All Apps > Contact Support. Explain your situation to the chat agent.

    Activate Your Windows 10 License via Microsoft Chat Support
     
    Andre Da Costa, Nov 12, 2015
    #2
  3. Stuck on blue install screen, not able to get out

    Hi Lesley,

    A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly. When you experience this type of error, you won’t be able to see things like the Start menu or the taskbar on the screen when
    your PC is turned on. Instead you might see a blue screen with a message that your PC ran into a problem and needs to restart.

    Troubleshoot blue screen errors

    https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors

    Hope this information helps.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Nov 12, 2015
    #3
  4. Brink
    Brink New Member

    Stuck on the App screen, not able to get to desktop

    Brink, Nov 12, 2015
    #4
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Stuck on the App screen, not able to get to desktop

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