Windows 10: Stuck on welcome

My computer is trying to login to “Administrator” and id stuck on welcome, i tried restarting my computer on safe mode and it doesnt load up, i also do not have a password on my pc so i have no option to restart as ive seen on youtube tutorials, what should i do?

:)

 

Windows 10 stuck in Welcome Screen

I am helping an older family member with her computer. Your suggestions are not helpful because she cannot get to the start menu. She stuck on the windows 10 welcome which she in fact did not intentionally install. She wants to go back to windows 7.

 

Stuck in Windows 10 Upgrade

My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

• Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
  
• Attempting to boot the machine itself and getting into "repair/safe mode" using F7
  
• Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.
  

I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

Suggestions for next steps?

 

welcome to windows 10! screen stuck

Hi,

Welcome to Windows 10 family. We appreciate your interest in new operating system.

I realize the inconvenience caused to you, as you are stuck in reboot loop while upgrading to Windows 10, we will help you to resolve this issue.

Do let us know the following to assist you better:

• Were you able to see any error code/ error message with this issue?
• What is the make and model of your computer?

As a basic troubleshooting step, disconnect all peripheral devices from the computer except the keyboard and the mouse.
Perform a hard reboot and try to boot normally into the computer and see if it works properly this time.

If the issue still persists, try the below troubleshooting steps as the boot files of current operating system might got corrupted.

I suggest you to download Windows 10 ISO file, create an installation media from other working computer to perform Startup Repair of the computer that you are unable to boot.

Using ISO file to perform Startup Repair will allow the device to boot the system to Windows Recovery Environment and tries to repair the device.

Step 1:
I suggest you to try Startup Repairing the Windows and check if it helps.

Download the Windows 10 ISO and create a Media Creation tool and then perform Startup Repair.

Refer to the following link: Installing Windows 10 using the media creation tool

(Refer to the section "Installing Windows 10 using the media creation tool” in the above article for creating the tool).

Step 2: After creating the tool perform Startup Repair.

I would like to inform that, if your Windows 10 is not able to boot or startup, Startup Repair will come into action and try to diagnose and fix the issue. It will scan system files, registry settings, configuration settings and
more and try to fix the problem on its own, automatically.

Perform the Startup Repair:

• When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be
  F12.
• The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
• Restart the computer, when the manufacturer's logo is displayed, keep pressing the
  Boot menu option key to enter the boot menu and change the boot option to
  CD\DVD ROM.
• After you boot your computer using Windows 10 DVD, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
• Select the correct time and Keyboard type.
• Click Repair your computer in the lower left corner
• Click on Troubleshooting, advanced option and then click
  Startup Repair.

Hope it helps. Kindly update the status of upgrading the computer to Windows 10 for further assistance.

Thank you.