Windows 10: Sub folders created in email.

I have Microsoft email. I have created several folders to store emails I may need to retrieve. However, most of the emails I've moved to a different folder from the inbox have disappeared. How can I stop this happening, and retrieve previously stored emails?

:)

 

sub Folder for outlook

Hello,

Thank you for writing your query in Microsoft Community. I would like to have some more understanding to the issue so that we can diagnose and work on the issue faster. Kindly provide me the following information:

• 
  Where are you trying to create a sub folder is it on mail app or other application?
  

If it is mail app, unfortunately there is no option to create a sub folder in Mail app, I would suggest you to share your feedback in Windows Feedback app.

 

sub folders

Hi Paulette,

You can move the sub-folder by dragging the sub-folder from the other Picture Folder up to the main Picture Folder. However, the sub-folder will remain as a sub-folder.

If you want to make the sub-folder as a stand alone folder, we suggest that you create a new folder on your desired location, then move over the files from the sub-folder to the new folder that you created.

Let us know if you need further assistance.

Regards.

 

how to create email folders in Windows 10

I have just double-checked to see how I did it. I right-clicked on an existing email folder and got the following drop-down list: Add to favourites, Create new sub-folder, Rename, Delete, Don't sync this folder, Pin to start. I clicked on Create new sub-folder
and it appeared, ready to be named. It's very strange that you can't do it. I hope you manage to work it out somehow.