Windows 10: submitting an info request

I wanted to save a copy of some text messages on my phone before I purchase a new one. I downloaded something called Coo Master for a trial version only. When the program started all it looked for was deleted messages, I didn't want that I just wanted to have a copy of some of my text msgs from a few people. So I uninstalled the program and was asked y I was uninstalling it so I explained it did not do what I wanted. They asked for the version of the android OS which was 4.4.4 and I was using windows 10. At the bottom was a tab "submit". I clicked it and it did nothing but sit there. I have noticed this on other occasions but I have no clue what is wrong. I believe way back when I first got this laptop which might be 3 years now then I got the free upgrade to windows 10, then I ran into some kind of problem and I have no clue now what it was but I called Microsoft and to get around this they created a 2nd account, and I've had problems ever since. I really have no idea what to do or how to fix it. I wish I could just reinstall windows 10 like in the old days but now it's not done like that anymore. Can anyone help me fix what they did, again I have no clue. Thanks much

:)

 

Nokia.com warranty request section is not working

Come on, I can't possibly be the only person having this problem. It's pretty straihgtforward. I enter the info, submit the form and get the error. Has no one else reported issues submitting warranty repair requests?

 

Nokia.com warranty request section is not working

When I attempt to submit a warranty request for my phone, I'm able to enter my imei and reach the screen where I enter ocntact info. When I click 'submit' I receive an error that reads "An error occurred while processing your request.".



I'm not sure what to do here or if this is the proper section for this. If it's ot the right section and someone knows he correct channel for website issues please let me know.



Thank you.

 

Hello, I can only give you some general information responding to your last but one sentence. Maybe someone else can help you with this:.

You can reinstall Windows 10 completely.
Clean Install Windows 10 Installation Upgrade Tutorials

You can also do this:
Reset Windows 10 Installation Upgrade Tutorials
(read carefully!)

Other things you can do:
Use System Restore (if you have enabled it) although I think it's probably not going to help you in this case.

Use disk imaging routinely (which we constantly recommend). E.g. Macrium Reflect (free); Aomei Backupper...
This helps you recover quickly from many bad situations - even disk failure- without technical help.