Windows 10: Sudden Black Screen display, programs running in background

Hello all, past few weeks, on my laptop frequently, a sudden black screen appears. Nothing is seen, but programs are running in the background. If I am playing music, I can still hear the music. I initially pressed the power button for some time and then pressed it again to restart. It will all go back to normal, I would have to login again and all my work would be as left, nothing lost. Uninstalled latest windows update too but doesn't seem to work

:)

 

Black Lock screen BACKGROUND

Hi Bill,

Let us know the make and model of your computer.

Let us try few of the troubleshooting steps below and check if it helps.

Step 1: Try to set the lock screen background to picture and check if the issue persists.

Step 2: I suggest you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Step 3: Update the Display Adapter drivers.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter and click on
  Update Driver Software.
• Restart the computer.

Hope it helps. Reply to the post with an updated status of accessing the lock screen background for further assistance.

Thank you.

 

Program running a background process?

I'm running Corel Video Studio 2018, and it's updates function shows characteristics of a background process:

- the program has an auto check daily plus a manual option for updates

- manually checked, presented with an option of downloading an update and Ok'd, evidence of any activity vanishes from the program workspace, yet the connected internet modem activity light begins running hot as the download happens

- it's repeatable over several up-date cycles

The evidence seems to suggest a background activity - whilst the program/PC is free to use for other things. Several software packages do this.

However, a check in task manager/processes, show all, does not display any info of a related background process for any Corel or Video Studio program. If a background process is being used by the software, MUST it be listed in the task manager/processes
list?

Platform is windows 7 home sp1 64bit plus the important patches.

 

Sudden black screen

Hi Dorota,

There are several reasons why you received this black screen error on your computer. One of these is a corrupted driver for your display adapter. To troubleshoot your concern with Windows 10, we suggest that you perform the steps
provided on this link.

Let us know if you need further assistance.