Windows 10: Sudden black screen during usage

Discus and support Sudden black screen during usage in Windows 10 BSOD Crashes and Debugging to solve the problem; I recently (11-13th Jan) got 2 sudden black screens when I was using my PC (in 2 separated days), leaving only my cursor and the firefox browser I was... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SolexYue, Jan 12, 2019.

  1. SolexYue Win User

    Sudden black screen during usage


    I recently (11-13th Jan) got 2 sudden black screens when I was using my PC (in 2 separated days), leaving only my cursor and the firefox browser I was using at the time operational, while keyboard inputs were partly responsive. In both occasions, no notification popped up when I logged in after restarting and Reliability Monitor didn't show any other abnormalities besides the occasionally stoppage of window push notification user services or svchost.exe_WpnUserService that started to appear long before the first of the 2 fore-mentioned black screens.


    Coincidentally, the cumulative update KB4480966 started installing since 8th Jan and I had part of the update failed on 10th Jan, which stuck on the blue loading screen with "Preparing the update", forcing me to push the reboot button.


    No software or hardware was installed or removed since 1 January.

    :)
     
    SolexYue, Jan 12, 2019
    #1
  2. Sher Amo Win User

    Sudden black screen

    Hi Dorota,

    There are several reasons why you received this black screen error on your computer. One of these is a corrupted driver for your display adapter. To troubleshoot your concern with Windows 10, we suggest that you perform the steps
    provided on this link.

    Let us know if you need further assistance.
     
    Sher Amo, Jan 12, 2019
    #2
  3. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Jan 12, 2019
    #3
  4. Clark Ari Win User

    Sudden black screen during usage

    random rebooting with sudden black screens

    Hi József,

    A black screen error likely occurs due to a corrupted driver or user profile. Other factors that can cause the issue are software conflicts and overheating. As an initial troubleshooting regarding your black screen issue, we suggest performing the
    recommended steps provided on this link. Under "Troubleshoot
    black screen or blank screen errors"
    , select the option that's applicable to you.

    Please post back with the result.
     
    Clark Ari, Jan 12, 2019
    #4
Thema:

Sudden black screen during usage

Loading...
  1. Sudden black screen during usage - Similar Threads - Sudden black screen

  2. Screen pixels are floating suddenly, then screen goes black.

    in Windows 10 Performance & Maintenance
    Screen pixels are floating suddenly, then screen goes black.: This is a 3 and a half year old HP laptop. It has worked fine. Today, for the first time, (after being checked for a flight) the screen started floating pixels for lack of a better description. Then the screen became wavy and then totally grayed out. I have no idea what the...
  3. keyboard and black screen during boot process

    in Windows 10 BSOD Crashes and Debugging
    keyboard and black screen during boot process: My computer, hp i3 core running windows 10, gives me a black screen and the image of keyboard during boot up and will not go any further. How do around this? or possibly get into safe mode without full boot up?...
  4. Black screen during log in

    in Windows 10 Gaming
    Black screen during log in: Recently when logging in to my desktop I experienced some black screen I had to reset the drivers to revert it back to normal. It also happened when I played some games and I had to alt-tabbed. And also when I benchmark my computer with the valley. Please help I don't know...
  5. Screen goes black during updates installation

    in Windows 10 Updates and Activation
    Screen goes black during updates installation: Here is the pic of the update - https://i.imgur.com/OZajxoY.png?1 About 5-10 seconds after clicking on the "install now" button, the screen goes black, and stays black until I have to restart the computer through the button on the cabinet. Any solution ? 43457
  6. Black Screen before signon and during shutdoqn

    in Windows 10 Performance & Maintenance
    Black Screen before signon and during shutdoqn: My Windows 10 PC seems to be working OK but I notice that between the Windows 10 splash screen and the user sign on page there's a period of time when the screen simply goes black. The system does get to the sign on page but black screens freak me out a bit and I was...
  7. Black screen and WAIT during bootup

    in Windows 10 Performance & Maintenance
    Black screen and WAIT during bootup: For two years I have had three hard drives installed. One small one went bad and at bootup I would get that information with "Press F1 to resume" which I would do and then windows would load. I upgraded to windows 10 from 7 three weeks ago, same message, and no problem, as it...
  8. black screen during bootup

    in Windows 10 Support
    black screen during bootup: During boot up I get a black screen for about 1 min then the login for my account. I notice a lot of hard drive activity during the black screen. I'm using amd-catalyst-15.10beta-64bit-win10-win8.1-win7-oct12.exe (latest one). Win 10 works fine except for the black screen....
  9. Windows 10 Black Screen During Install

    in Windows 10 Installation and Upgrade
    Windows 10 Black Screen During Install: Hey guys, I was installing windows 10 (8.1 before) on my Dell inspiron 15 7000 series (7537), and it progressed to restarting after the installing drivers step, but after the restart and going through the dell startup screen, everything went black. The HDD light is stuck...
  10. Black Screens To Prevalent During Upgrade to 10

    in Windows 10 Support
    Black Screens To Prevalent During Upgrade to 10: There are constant black screens that block out the view of what a user's machine is doing during an Upgrade or even at boot. I have posted this before and got silly answers like just look at your Hard Drive LED. Well to me and some others this is not a joke. I own my machine...