Windows 10: Sudden BSODs Win10 in past 3 days Need help troubleshooting

Hi Microsoft Team,

On the past 3 days, I have 3 BSODs. Attached is the minidump & MSINFO of my computer:

https://1drv.ms/u/s!AqAhNMuZyKrSiCyw3z3Bn0Gex3Mz?e=kVkDP1


Regards,

Michael

:)

 

laptop doesnt boot automatically

This is what happened.

1. Did a repair install and later disabled hibertnate in CMD.
2. Enabled legacy option ROM in BIOS.
3. After a few times startup ( i used the system in such mode for 5 days), changed boot option back to default.
4. Vola!! It boots automatically to win10 without any keypress. Tested it with many starts to confirm the same.
5. Re-enabled hibernate option using CMD and later selected Fast Startup.
6. System booted normally, without the need for any keypress.

I do not know exactly whether such steps resolved the problem or what else happened, hence cannot suggest above steps.

Many thanks to all members who helped to troubleshoot problems.

 

Diagnosing BSOD Win10

Hi Mouhy,

For us to isolate your Windows 10 performance issue, we need the following information:

• Were there any changes made on your computer prior to the issue?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?
  

Normally, this issue happens due to an unexpected shut down or restart. We suggest that you try the troubleshooting steps in this
link.

We look forward to your response.

 

No keyboard, no mouse 3 days after updating to Win10

Hi,

I appreciate the troubleshooting steps you have tried to resolve the issue.

Please answer this question to assist you better.

• Are you able to boot to desktop?
• What is the make and model of your computer?
• Are you able to use the external keyboard and mouse?

If yes follow the Methods below.

Method 1: Running the troubleshooter will help in detecting and identifying the issue and in certain cases will fix to enhance the performance of the system.
I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows logo key on the keyboard, type troubleshooter and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on Advanced
  option and check Apply repairs automatically option.
• Follow the on screen instructions and wait for the troubleshooter to complete.
• Check for the errors displayed , close the troubleshooter window and check if the changes are effective.

Method 2: If the issue persists, update the device driver from Device manager by following the steps below and check if the issue is resolved.

• Press Window logo + X keys on the keyboard and select
  Device manager from the context menu.
• Expand Keyboard option to update keyboard drivers and
  Mice and other pointing devices for mouse drivers.
• Right click on the driver and select Update this software option from the context menu.
• Follow the on-screen instruction and wait for the update to complete.
• After the update is complete, check if the changes are effective.

Method 3: If the issue persists, I suggest you to download and install the latest and most compatible Keyboard and mouse device drivers for Windows 10 operating system form the manufacturer’s website and check if the issue
is resolved.

Do let us know the status of the issue. Thank you.