Windows 10: sudden crash in windows 10. now bluescreenning and stop code loop.

Discus and support sudden crash in windows 10. now bluescreenning and stop code loop. in Windows 10 Gaming to solve the problem; hi my name is Edward Ive tried talking to Microsoft support about this and after 4 hours they advised that I make a post.Ive built this pc myself and... Discussion in 'Windows 10 Gaming' started by Edward pope00, Sep 9, 2021.

  1. sudden crash in windows 10. now bluescreenning and stop code loop.


    hi my name is Edward Ive tried talking to Microsoft support about this and after 4 hours they advised that I make a post.Ive built this pc myself and it has been running perfectly for about 4 weeks and then this happened. So what happenedI was playing No Man Sky and suddenly blue screen of death Stop code error 0xc000021a. My pc restarted and was slow loading but it started working again, as soon as I opened an application it crashed again with the same stop code.What I have triedI have tried getting to the recovery screen but with little success, from there I have tried cmd commands like sf

    :)
     
    Edward pope00, Sep 9, 2021
    #1
  2. axe0 Win User

    Crash after it sits for a while


    What kind of a crash do you mean?
    • Freeze crash
    • Bluescreen crash
    • Sudden shutdown/restart crash
    Only with the bluescreen crash a dump is created.
     
    axe0, Sep 9, 2021
    #2
  3. philc43 Win User
    Bluescreen Crashes in Windows 10

    There are a few things that I notice with these errors, they are nearly all hardware 0x124 errors which are difficult to troubleshoot because there is so little information.

    Most of them occur when the Norton Security process is running so a first step would be to uninstall Norton and just use Windows Defender while we are troubleshooting.

    There was one different BSOD error: 0x18 Reference by Pointer
    Probably caused by : BHDrvx64.sys ( BHDrvx64+114761 )

    You need to update or rollback your Symantec Heuristics Driver. Maybe this is part of the Norton install so it may be removed anyway.

    Check if there has been any improvement and if not then you will need to work through your hardware:



    STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.


    sudden crash in windows 10. now bluescreenning and stop code loop. [​IMG]
    Warning
    sudden crash in windows 10. now bluescreenning and stop code loop. warnsmall.png
    If you're overclocking your system, revert back to stock clocks now.
    sudden crash in windows 10. now bluescreenning and stop code loop. warnsmall.png



    sudden crash in windows 10. now bluescreenning and stop code loop. [​IMG]
    Note Test the system once the overclock is removed before continuing with the steps outlined below.

    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE [/i] CPU TEST
    *Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums


    sudden crash in windows 10. now bluescreenning and stop code loop. [​IMG]
    Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




    TWO [/i] RAM TEST
    *Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


    sudden crash in windows 10. now bluescreenning and stop code loop. [​IMG]
    Note
    sudden crash in windows 10. now bluescreenning and stop code loop. [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




    THREE [/i] HDD TEST

    sudden crash in windows 10. now bluescreenning and stop code loop. [​IMG]
    Note Please run HDTune first, in the order posted!
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
    *Arrow Run chkdsk




    FOUR [/i] GPU TEST
    *Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums


    sudden crash in windows 10. now bluescreenning and stop code loop. [​IMG]
    Note Run Furmark for around 30 minutes.

    sudden crash in windows 10. now bluescreenning and stop code loop. [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    Report back on all the tests as you do them - take your time - there is no need to get them all done immediately.
     
    philc43, Sep 9, 2021
    #3
  4. sudden crash in windows 10. now bluescreenning and stop code loop.

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Sep 9, 2021
    #4
Thema:

sudden crash in windows 10. now bluescreenning and stop code loop.

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