Windows 10: Sudden Shutdown

Like few other collogues I'm using a new HP PROBOOK. We are using Microsoft TEAMS as our formal application for conference and video calls.Recently we started facing a "random" issue in which after some time in the call, the computer shuts down. the shut down accrues without a warning and it is a brute force shutdown i.e. without a safe close of all applications. It is as if you were pressing a long press on the power button.We tried to reinstall TEAMS and to make sure that our laptops are working with the latest update, with no change.Did anyone ever faced this phenomenon?Any suggestions?Than

:)

 

PC is Suffering Unexpected Shutdowns

Most important detail to me would be whether these shutdowns are sudden, in which case it's likely a short or PSU issue (capacitor aging maybe?) or graceful windows style shutdowns, which suggests software interference.

It could also be overheating components if it's a sudden shutdown. What are your thermals like?

 

Sudden Shutdown in windows 10

Thank you all for your responses.

It seems that problem has been resolved. but it's very early to say.

Troubleshoots I have done are mentioned below,

First step:

• Upgrade Bios from manufacturer site.

Second step:

• Shutdown the computer.
• Unplug AC adapter.
• Disassemble the computer in order to access to the battery.
• Disconnect the battery connector from the motherboard slot.
• Clean it properly by compressed air lookout for fragile parts as well.
  
• Wait for 15 minutes at minimum.
• Connect the battery connector to the motherboard slot.
• Reassemble.
• Plug in AC adapter.
• Let the computer load the battery at full capacity.

I will update about performance and this issue.

 

Sudden-no-explanation system shutdown???

update...

Here's a little update...
Since 3 hour back i haven't had any problems with my PC regarding sudden shutdowns, so i can almost positively say that it had something to do with the monitoring software and its accessing the sensors...