Windows 10: Sudden shutdown

Discus and support Sudden shutdown in AntiVirus, Firewalls and System Security to solve the problem; Hi, I have a problem, my surface pro 7 sudden shutdown when I do no activity for less than a minute. Please advise... Discussion in 'AntiVirus, Firewalls and System Security' started by Mohamed SalahKhayal, Jan 8, 2020.

  1. Sudden shutdown


    Hi,


    I have a problem, my surface pro 7 sudden shutdown when I do no activity for less than a minute.


    Please advise

    :)
     
    Mohamed SalahKhayal, Jan 8, 2020
    #1
  2. R-T-B Win User

    PC is Suffering Unexpected Shutdowns

    Most important detail to me would be whether these shutdowns are sudden, in which case it's likely a short or PSU issue (capacitor aging maybe?) or graceful windows style shutdowns, which suggests software interference.

    It could also be overheating components if it's a sudden shutdown. What are your thermals like?
     
    R-T-B, Jan 8, 2020
    #2
  3. Sudden Shutdown in windows 10

    Thank you all for your responses.

    It seems that problem has been resolved. but it's very early to say.

    Troubleshoots I have done are mentioned below,

    First step:

    • Upgrade Bios from manufacturer site.
    Second step:

    • Shutdown the computer.
    • Unplug AC adapter.
    • Disassemble the computer in order to access to the battery.
    • Disconnect the battery connector from the motherboard slot.
    • Clean it properly by compressed air lookout for fragile parts as well.
    • Wait for 15 minutes at minimum.
    • Connect the battery connector to the motherboard slot.
    • Reassemble.
    • Plug in AC adapter.
    • Let the computer load the battery at full capacity.

    I will update about performance and this issue.
     
    manthan_modh, Jan 8, 2020
    #3
  4. miloshs Win User

    Sudden shutdown

    Sudden-no-explanation system shutdown???

    update...

    Here's a little update...
    Since 3 hour back i haven't had any problems with my PC regarding sudden shutdowns, so i can almost positively say that it had something to do with the monitoring software and its accessing the sensors...
     
    miloshs, Jan 8, 2020
    #4
Thema:

Sudden shutdown

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