Windows 10: suddenly cannot receive email with BT

Discus and support suddenly cannot receive email with BT in Microsoft Office and 365 to solve the problem; Hi; I think that what I have is a BT problem but am coming here to see if my issues are recognised by anyone on this forum. I am a BT customer for... Discussion in 'Microsoft Office and 365' started by ALANGR, Dec 13, 2020.

  1. ALANGR Win User

    suddenly cannot receive email with BT


    Hi; I think that what I have is a BT problem but am coming here to see if my issues are recognised by anyone on this forum.

    I am a BT customer for broadband and email and all has been working well for several years. I use MS Outlook for email and POP not IMAP. Suddenly last week I could not receive email and had the message:

    Task '[email protected] - Receiving' reported error (0x800CCC92) : 'Your email server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR Access denied'.

    From the morning when all was working OK I had changed nothing. Receiving stopped then and now I still cannot receive emails. I can however compose and send emails in Outlook and can also use webmail OK.

    I have checked the incoming and outgoing servers and port numbers to no effect (they are as specified) and also spoken with BT help, all to no avail ("if webmail is OK then.....").

    I guess that it should not matter but I am coming in from Greece. So, in order to cover all bases, I am checking with my Greek ISP as well.

    Does the problem sound familiar to anyone and are there any clues on how to move forward to a solution?

    Thanks


    winver: 2004 (OS build 19041.685

    :)
     
    ALANGR, Dec 13, 2020
    #1
  2. ALANGR Win User

    suddenly cannot receive email with BT

    Hi; I think that what I have is a BT problem but am coming here to see if my issues are recognised by anyone on this forum.

    I am a BT customer for broadband and email and all has been working well for several years. I use MS Outlook for email and POP not IMAP. Suddenly last week I could not receive email and had the message:

    Task 'my email address - Receiving' reported error (0x800CCC92) : 'Your email server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR Access denied'.

    From the morning when all was working OK I had changed nothing. Receiving stopped then and now I still cannot receive emails. I can however compose and send emails in Outlook and can also use webmail OK.

    I have checked the incoming and outgoing servers and port numbers to no effect (they are as specified) and also spoken with BT help, all to no avail ("if webmail is OK then.....").

    I guess that it should not matter but I am coming in from Greece. So, in order to cover all bases, I am checking with my Greek ISP as well.

    Does the problem sound familiar to anyone and are there any clues on how to move forward to a solution?

    Thanks


    winver: 2004 (OS build 19041.685
     
    ALANGR, Dec 13, 2020
    #2
  3. ALANGR Win User
    suddenly cannot receive email with BT

    Thanks Denis; email now withdrawn.

    Thanks also Samuria; look as though I get on to my Greek ISP as a first stop now. Then...maybe BT will offer other port numbers...

    Alan
     
    ALANGR, Dec 13, 2020
    #3
  4. Samuria Win User

    suddenly cannot receive email with BT

    suddenly cannot receive email with BT

    Often you are allowed in because your ip is a bt one if its from another isp it often doesnt work plusnet is the same and thats part of bt
     
    Samuria, Dec 13, 2020
    #4
Thema:

suddenly cannot receive email with BT

Loading...
  1. suddenly cannot receive email with BT - Similar Threads - suddenly cannot receive

  2. Cannot receive emails on windows 10??

    in Windows 10 Network and Sharing
    Cannot receive emails on windows 10??: I cannot receive my emails on this computer. I can send with no problems. My wife is on the same computer with no problems. We have windows 10 and Frontier email. Can you please help!...
  3. Cannot receive emails

    in Windows 10 BSOD Crashes and Debugging
    Cannot receive emails: All of a sudden, in the past few days I cannot open my emails on my PC although I can on my phone! I can access the email page and the 'loading' icon appears but never opens my new mail which incidentally is btmail. When I try to access sent mail a message appears 'no...
  4. Emails received from BT internet suddenly now disappear.

    in Windows 10 Software and Apps
    Emails received from BT internet suddenly now disappear.: Hello I had never this issue before until now. All emails coming from Btinternet have disappear in my inbox. please help!! https://answers.microsoft.com/en-us/windows/forum/all/emails-received-from-bt-internet-suddenly-now/25ae5a26-2e11-408b-921f-cca1387d3987
  5. Cannot Send Emails - Only Receiving

    in Windows 10 Software and Apps
    Cannot Send Emails - Only Receiving: I cannot send emails through my Windows Mail App. I have removed and added my gmail account twice. I have uninstalled and reinstalled Windows Mail app using the powershell run code to remove it. I have looked on community forums and no resolutions have worked for me. This is...
  6. Cannot receive emails

    in Windows 10 Customization
    Cannot receive emails: Cannot receive email in my verizon email account. Lost the internet one day and everything was lost in my verizon email account and now cannot receive emails in my verizon email account....
  7. BT Email account

    in Windows 10 Software and Apps
    BT Email account: When I try to syc my emails I get an error code: ox80072ee7 What can I do to fix this? Moved from: Outlook.com / Email / Sending, receiving, and reading email https://answers.microsoft.com/en-us/windows/forum/all/bt-email-account/458444af-bec7-40ff-acd3-db8fbda576c8
  8. Cannot send or receive email

    in Windows 10 BSOD Crashes and Debugging
    Cannot send or receive email: I cannot access/use by Comcast email account. Outlook doesn't work either. icloud does not work. The 'Sync' function does not respond. I can connect to the internet (WiFi). Life was fine up to three days ago - I was typing a reply to an email, unintentionally hit a bunch of...
  9. cannot receive email

    in Windows 10 Customization
    cannot receive email: cannot receive emails but can send them.when I send email to my address I get it bounced back with error message550.5.1.1 .Help https://answers.microsoft.com/en-us/windows/forum/all/cannot-receive-email/ef906d4e-e963-4546-8b15-519e880ebbfb
  10. Cannot download a picture received in an email

    in Browsers and Email
    Cannot download a picture received in an email: I am new to this computer and windows 10. I am trying to use as WALLPAPER a picture I received in an email but i cannot even save it. A right click only gives me the COPY option. 50859