Windows 10: Suddenly cant plan video files

Today I routinely tried to play a WMV file, and I received the message: "Can't play. Choose somethine else to play. This item is in a format we dont support. oxc1010103


I tried an mp4 file, and the result was the same.


As far as i can tell, I can no longer play any videos at all. Everything was working fine just an hour or so ago. this has never happened before. What should I do?

:)

 

Power plan?

Upon checking, it seems that there's nothing wrong with your system. It is usual that you have to double-click your mouse before your monitor wakes up.

For the meantime, we suggest changing the power plan by following the steps below:

• Press Windows key + S.
• Type in Power Settings.
• On the pop-up window, choose Additional power settings.
• Select High performance.

After changing the power plan, we suggest that you monitor the changes made and check if that will work for you.

Get back to us if you need further help.

 

Windows 10 Battery Plans

Hi,


Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Press Windows key,
  
• 
  Type Choose a power plan.
  
• 
  There you will be able to customize the power plan.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

MP4 Personal Video files lag after August 2016 update (windows 10)

Hi Nicki,

Do not worry we will help you with this issue.

Try few of the troubleshooting steps below and check if it helps.

Step 1: I suggest you to run Video playback troubleshooter and check

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Video playback options from the list.
  
• Click Next to run the troubleshooter.

Step 2: I suggest you to copy the files from your computer to another working computer and check if you are able to access them.

This will let us know if the issue is with specific files types on your computer.

Hope it helps. Update of the status of accessing MP4 Personal Video files for further assistance.

Thank you.