Windows 10: Suddenly got blue screen of death

Hello Everyone,


Today I just got blue screen of death while I was surfing websites. I believe I didn't open any heavy tasks or anything. The only thing I opened at that time was just Chrome.


I am worried now because as far as I know the blue screen of death is a major issue.


The code of blue screen of death I could read when Windows was trying to restart was SYSTEM_SERVICE_EXCEPTION


Here is the minidump file I have just got from my PC: https://drive.google.com/open?id=1Dr8uodsFnfIhoXCHTcNbcqy-8K8H4Z5Y




Someone please have a look at it and tell me exactly what happened and what I should do next.


Thank you so much.

:)

 

Blue Screen of Death (Crash) When Playing Games


Nothing for step 10.

Step 11 -

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen of Death

We appreciate the information.

To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

Regards.