Windows 10: support purchasing a game

Discus and support support purchasing a game in Windows 10 Gaming to solve the problem; hi I need some help in regarding a purchase, im wanting to purchase the Minecraft for windows 10 version. Before I buy I need to know if it will be... Discussion in 'Windows 10 Gaming' started by jenna michellemorrison, Apr 18, 2019.

  1. JENNA MICHELLEMORRISON
    jenna michellemorrison Win User

    support purchasing a game


    hi I need some help in regarding a purchase, im wanting to purchase the Minecraft for windows 10 version. Before I buy I need to know if it will be compatable and work on my laptop could anyone help please.


    laptop is a hp stream

    has windows 10



    not sure what else.

    :)
     
    jenna michellemorrison, Apr 18, 2019
    #1
  2. LORAINE MON
    Loraine Mon Win User

    Refund for a game I purchased

    Hi,

    We can assist you in troubleshooting the issue so you can play the game on your computer. To further isolate your concern, kindly provide the following information:

    • What game are you trying to play?
    • Are there any error messages when you tried to play the game?
    • What is exactly happening to the game when you tried to launch it.

    For issues with purchases and refund requests, we suggest that you contact Xbox Chat Support or request a call from them on this

    link     so they can review your purchase details.

    Should you have any other queries, don't hesitate to contact us anytime.
     
    Loraine Mon, Apr 18, 2019
    #2
  3. WILFRED MAC
    Wilfred Mac Win User
    purchased game

    Hi,

    To install a game on you need to make sure that you sign in on your computer using the Microsoft account that you use to purchased the game. To install a game on Windows 10, you may follow the steps below:

    • Using your Microsoft account, sign in to the PC where you want to install your games.
    • On the Start screen, select the Store icon.
    • In the Store, select Games from the menu.
    • Browse to and select the game you want to buy.

    If you already own the game, you can install it on your PC. Otherwise, select Install to download and install the game.

    Should you need further assistance, feel free to post anytime.
     
    Wilfred Mac, Apr 18, 2019
    #3
  4. AZARUDDIN SYED
    Azaruddin Syed Win User

    support purchasing a game

    games (in game purchases)

    Hi James,

    Sorry for the inconvenience caused to you.

    I suggest you to follow the below steps and check if it helps.

    • Open Internet Explorer and click on Tools.
    • Select Internet Options and go to Advanced
      tab
    • Uncheck Do not save encrypted pages to disk and click
      OK.
    • Now check if you are able to make the purchase.

    Hope this helps. Keep us updated with the status of the issue to continue assisting you further.

    Thank you.
     
    Azaruddin Syed, Apr 18, 2019
    #4
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