Windows 10: Surface 2 locked

Discus and support Surface 2 locked in Windows 10 Gaming to solve the problem; Hi We removed our device from intune and the we cannot log back in from local admin account. The recovery questions are also notworking.Device is boot... Discussion in 'Windows 10 Gaming' started by Mr. Kumar, Nov 28, 2023.

  1. Mr. Kumar Win User

    Surface 2 locked


    Hi We removed our device from intune and the we cannot log back in from local admin account. The recovery questions are also notworking.Device is boot locked to i cannot boot it from usb also to reset password. What should i do Please?

    :)
     
    Mr. Kumar, Nov 28, 2023
    #1

  2. Locked out of surface 2

    I am locked out of my surface 2, I forgot my password and pin and facial recognition is not working. Yes I have only been using facial recognition to log in.

    I have already tried changing my password for Microsoft but the computer did not update and it is showing being connected to wifi.

    It shows it was updated March 1st.

    I have restarted multiple times even with holding shift down and tried the power button and volume button.

    any suggestions

    thanks in adance
     
    michaelpecchia, Nov 28, 2023
    #2
  3. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Nov 28, 2023
    #3
  4. Brink Win User

    Surface 2 locked

    Boot Surface Laptop to USB - no Volume button

    Hello Jimmy, Surface 2 locked :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Nov 28, 2023
    #4
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