Windows 10: Surface 3 Windows 10 Clean Install touch son't work

Discus and support Surface 3 Windows 10 Clean Install touch son't work in Windows 10 Installation and Upgrade to solve the problem; I try perform a clean install of Windows 10 on Surface 3 and the touchscreen during setup dont work. I can boot the Windows 10 pendrive (Surface 3... Discussion in 'Windows 10 Installation and Upgrade' started by MirtzaOsuna, Jun 20, 2019.

  1. Surface 3 Windows 10 Clean Install touch son't work


    I try perform a clean install of Windows 10 on Surface 3 and the touchscreen during setup dont work.


    I can boot the Windows 10 pendrive (Surface 3 only have 1 USB). i see the options like, language and next option but the touchscreen don't work and i cant proceed because i can't choose and option.


    How i solve this problem ?


    1- The Windows 10 pendrive works and tested in other machines ( created with MS tool).


    2- The touchscreen works with any other OS like Linux.

    :)
     
    MirtzaOsuna, Jun 20, 2019
    #1

  2. Surface 3 Clean Install


    Hi Everyone

    I have recently upgraded my Surface 3 to Windows 10 and I wish to do a clean install, to install a fresh copy of windows without having all the old data from Windows 8.1. Would I be fine following, "How to do a clean install" tutorial via Ten Forums or would there be a different process for doing this for a Surface?

    I am guessing since its basically a mini laptop I would just follow the same steps? I have made a boot-able USB for this. Also would my Surface automatically activate or should I note down the product key just in case it doesn't?

    Thanks
     
    ellellell1, Jun 20, 2019
    #2
  3. A7X808 Win User
    Surface 3 Clean Install


    Bumping this up!

    The info here was helpful in doing a clean install on a recently purchased Surface Pro 3. I was having problems updating to the current version of 10 because of a conflict with the USB driver.

    My install was a little different as I did not have to download the Pro 3 drivers beforehand. The touch screen was working during usb boot/install and all drivers were automatically updated after the installation was complete.
     
    A7X808, Jun 20, 2019
    #3
  4. Surface 3 Windows 10 Clean Install touch son't work

    Touch Screen problem with Surface Pro 3

    See if it works in UEFI mode this could determine if it s hardware or windows issue

    1. Select the Start button, and then select Power > Shut down.
    2. When Surface is off, press and hold the volume up button and press the power button until a Microsoft or Surface logo appears onscreen.
    3. Once you are in UEFI, touch your Surface screen and see if it responds normally. Try to navigate in UEFI by tapping various menu items. Then, depending on how your Surface responds to touch, follow one of these steps:
    • If touch does not work on your Surface, your touchscreen most likely experienced a hardware failure. Go to

      Device service and repair
      to initiate a service order for your Surface. If you want to work with a Surface Support Advocate,

      contact us
      .
     
    DiamondFounders, Jun 20, 2019
    #4
Thema:

Surface 3 Windows 10 Clean Install touch son't work

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