Windows 10: Surface 3 windows 10 upgrade

I have a microsoft surface 3 and attempted to do the windows 10 upgrade at the end of march and it has since been looping between the Surface screen and a black screen with "Undoing changes made to your computer..." at the bottom. I can't get the loop to end. When I remove the external hard drive that was required to finish the update, it said to replug in to continue, which I did and then it went back to the loop. Is this fixable?

:)

 

Surface Pro 3 won't upgrade to Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand the issue that you are facing currently, and we in Community will try to resolve your issue the best way we can.

The issue might have caused due to outdated drivers or missing update etc.

Before I can provide you any assistance, I would like you to answer the question below:

• Do you get any error message while performing the task stated above?
• Have you tried any troubleshooting steps?

Meanwhile I would suggest you to upgrade to windows 10 using an ISO file and see It Upgrades.

Please refer to the article below by Andre Da Costa to install windows 10 using an ISO file:

How to: Upgrade from Previous Versions of Windows Using Windows 10 ISO file

I would suggest you to refer to the article below for more information:

Surface Pro 3 won't upgrade to Windows 10

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Boot Surface Laptop to USB - no Volume button

Hello Jimmy,

This doesn't list the "Surface Laptop", but you might give it a try to see.

*Arrow Boot Microsoft Surface from a USB device

Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

*Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials

 

Windows 10 on Surface Pro 3


Just upgraded my Surface Pro 3 to Windows 10.

Now I have no network connections. The wireless drivers and the docking station drivers are all there.

I have tried uninstall and reinstall the drivers for both Marvell and Surface ethernet adapter and still nothing.

Anyone have any suggestions?