Windows 10: SURFACE 3 won't hold charge

TimelyCascade83 · May 4, 2019

after windows update, my SURFACE 3 won't hold a charge

:)

karim71---01 · May 4, 2019

my n97 won t charge or connect

when i put a usb on my n97 it won t charge when i put on the computer it won t say nokia pc suite or else it not reading the usb cannot work on my phone plz hel

Shafeeq_Khan · May 4, 2019

Surface Pro 3 - Plugged in but not charging

Hi Carlos,

Thank you for replying.

I suggest you to follow all the troubleshooting steps mentioned in
Surface battery won’t charge or Surface won’t run on battery and see if this helps.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

Brink · May 4, 2019

Surface Pro 3 with Simplo Batteries barely hold charge

If you have a Surface Pro 3 and your battery life has been failing to live up to expectations, you are not alone. Based on a thread in the Microsoft Answer forums and a few tips from readers, those who have devices with the Simplo batteries in them are quickly finding themselves with devices that barely hold a charge.

The problem is that starting after one year of the device being used, consumers are reporting that their battery life is a small fraction of what it was when they purchased the device. While battery degradation is expected of these devices as all batteries lose their ability to hold a charge over time, what is happening with the Simplo batteries is far outside the normal wear and tear of these devices.

Several users in the Answer forums have posted the battery report from their device and it clearly shows how these batteries have collapsed in terms of functionality. The problem is quite obvious but it’s when it finally shows up is the problem; this flaw does not show up until the device is outside the standard warranty period which leaves the user on the hook for a repair which will cost upwards of $500.

Microsoft has acknowledged that they are looking into the issue, which is a good sign for those who have been impacted by the problem but with no timeline for resolution, it leaves those with the issue stranded. The question becomes should you wait to see if Microsoft is going to act upon the issue or do you need to replace the device now and not waste time sitting idle while a potential solution is researched...
Click to expand...

Read more: Surface Pro 3 with Simplo Batteries Are Responsible For Microsoft’s Latest Surface Headache - Thurrott.com

Tip How to Generate Report of Battery Usage in Windows 10

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