Windows 10: Surface Book 2 temporarily freezes and screen fades to gray.

Discus and support Surface Book 2 temporarily freezes and screen fades to gray. in Windows 10 BSOD Crashes and Debugging to solve the problem; I've recently purchased a surface book 2 and I have been having an issue with it. Occasionally, while using the computer, the screen will seem to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by NikkNakk, Aug 6, 2019.

  1. NikkNakk Win User

    Surface Book 2 temporarily freezes and screen fades to gray.


    I've recently purchased a surface book 2 and I have been having an issue with it. Occasionally, while using the computer, the screen will seem to freeze and slowly fades to gray. If I don't move the mouse or type the screen will go completely gray, but if I do it will eventually stop. It will do this even when I am using the computer. I thought it was related to adaptive contrast, but I thought I disabled that feature and I'm still having the issue.

    :)
     
    NikkNakk, Aug 6, 2019
    #1
  2. Brink Win User

    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Aug 6, 2019
    #2
  3. Brink Win User
    Surface Book 2 now available


    Source: 5 reasons you'll love Surface Book 2 - Microsoft Devices Blog
     
    Brink, Aug 6, 2019
    #3
  4. Surface Book 2 temporarily freezes and screen fades to gray.

    Surface book 2 stuttering in everything. (Solved)

    Hi,

    I recently got a surface book 2 15". and discovered when gaming and during general tasks my surface book stutters. in a game this would look like intermittent lag, around every few mins the game would freeze temporarily for around half a second, it can be
    seen on GPU usage that when these stutters occur, the GPU usage goes from whatever it was to 0 until the stutter is over returning to its original usage. It can also be seen in regular usage with the mouse cursor freezing like the games for around half a second
    regularly.

    Overall I'm pretty disappointed with my experience with the surface book 2, with it costing so much money you would have thought they would have ironed out all the kinks.

    Hopefully, there is a fix that is software based but I would be fine getting a replacement.

    many thanks,

    -Giles
     
    Giles Bill, Aug 6, 2019
    #4
Thema:

Surface Book 2 temporarily freezes and screen fades to gray.

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