Windows 10: surface dock not detecting 2nd monitor -

Discus and support surface dock not detecting 2nd monitor - in Windows 10 BSOD Crashes and Debugging to solve the problem; Ive tried installing Tools for surface, for dock, etc. Monitor was running fine, though still not detected by surface, then quit on me when I turned... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JimTabasz, Apr 12, 2020.

  1. JimTabasz Win User

    surface dock not detecting 2nd monitor -


    Ive tried installing Tools for surface, for dock, etc. Monitor was running fine, though still not detected by surface, then quit on me when I turned off overnight.

    Also, each time recovering from sleep, I get message Oops weve encountered an issue, have to restart, then it goes thru a reboot sequence.

    :)
     
    JimTabasz, Apr 12, 2020
    #1
  2. waldo21 Win User

    2nd monitor with surface book and dock does not play nice

    Almost every single time I lock my surface book connected to the docking station, the 2nd monitor does not come back when I log in. I have to turn the 2nd monitor on and off again several times, and drag a window to the 2nd monitor to get it to come back
    to life. The other super annoying thing is that all my windows that were open on the 2nd monitor are now on the screen of the surface book. A huge annoying waste of time. Does anyone have an idea of how to fix this?
     
    waldo21, Apr 12, 2020
    #2
  3. Windows 10 - 2nd monitor not detected after update

    I have a Surface Pro 3 with Windows 10 and Office 365. Just completed the latest update (1803) and now it will not detect the 2nd monitor. I have tried rebooting, running the Troubleshooter for Hardware and Devices - nothing. I have tried connecting
    the 2nd monitor direct to the tablet as well as thru the docking station. Worked fine before the update
     
    JIMChihara, Apr 12, 2020
    #3
  4. Arun B J Win User

    surface dock not detecting 2nd monitor -

    DVI not working on extended monitor with Surface Book docking station

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.


    • Make sure the power light for the docking station is on

    • Make sure the monitor is getting power

    • Make sure the cable is connected properly to the monitor

    • Unplug and reconnect the Mini-DVI adapter on the back of your docking station

    • Try flipping the connector for the adapter over (turns out some adapters can go in upside-down)

    • Take the Surface out of the docking station then put it back in


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Apr 12, 2020
    #4
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surface dock not detecting 2nd monitor -

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