Windows 10: Surface Dock not working

Discus and support Surface Dock not working in Microsoft Windows 10 Store to solve the problem; The dock doesn't work on my computer, but works another computer. It can charge my computer, but I can't use stuff plugged into it. And before you go... Discussion in 'Microsoft Windows 10 Store' started by Cody Ferguson, Nov 21, 2020.

  1. Surface Dock not working


    The dock doesn't work on my computer, but works another computer. It can charge my computer, but I can't use stuff plugged into it. And before you go saying to update it, I tried that, but it didn't work.


    So how do I fix my issue?


    P.S. I know the category is "Microsoft Store" but there is really no category that fits my issue.

    :)
     
    Cody Ferguson, Nov 21, 2020
    #1
  2. Arun B J Win User

    DVI not working on extended monitor with Surface Book docking station

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.


    • Make sure the power light for the docking station is on

    • Make sure the monitor is getting power

    • Make sure the cable is connected properly to the monitor

    • Unplug and reconnect the Mini-DVI adapter on the back of your docking station

    • Try flipping the connector for the adapter over (turns out some adapters can go in upside-down)

    • Take the Surface out of the docking station then put it back in


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Nov 21, 2020
    #2
  3. Brink Win User
    New Version of Surface Dock Updater Available


    Source: New Version of Surface Dock Updater Available Surface
     
    Brink, Nov 21, 2020
    #3
  4. Brink Win User

    Surface Dock not working

    Modernized updating for your Surface Dock in Windows 10 Surface

    Source: https://techcommunity.microsoft.com/...ck/ba-p/867432
     
    Brink, Nov 21, 2020
    #4
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Surface Dock not working

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