Windows 10: Surface Gen 1 shows Windows logo and restarts again and again

Discus and support Surface Gen 1 shows Windows logo and restarts again and again in Windows 10 Installation and Upgrade to solve the problem; My surface pops up with windows logo and loading format pops up. Then after restart the system automatically. Please assist me on this. I tried... Discussion in 'Windows 10 Installation and Upgrade' started by amitraz, Jul 4, 2020.

  1. amitraz Win User

    Surface Gen 1 shows Windows logo and restarts again and again


    My surface pops up with windows logo and loading format pops up. Then after restart the system automatically. Please assist me on this. I tried everything. Volume + power button to open up bios nothing happened. Please assist me to open this and alternative medium to boot as well. Surface Gen 1 shows Windows logo and restarts again and again 238a243e-cb3b-45ce-b1ad-09e17f37b58d?upload=true.jpg

    :)
     
    amitraz, Jul 4, 2020
    #1

  2. Surface Pro (5th Gen) stuck on Surface logo at boot

    Still no luck.

    From the linked instructions:

    Configure your Surface to start from a USB device

    Once your USB drive is set up as a bootable drive with an appropriate operating system on it, you’ll need to set up your Surface to boot from this drive. This requires you to make changes in the UEFI so that the USB drive is the first option:

    • Shut down your Surface.
    • Once Surface has turned off, press and hold the volume-up button.
    • With the volume-up button held down, press and release the power button.
    • Continue holding the volume-up button until the Surface or Windows logo no longer appears on the screen.
    • You should now see the Surface UEFI .
    • At this step, after a few seconds the Surface logo appears again. The same thing happens if I try with the USB stick inserted and use the volume down button. It
      looks like the tablet is not fully shutting down, rather going into sleep mode. Holding the power button down for over 30 seconds seems to make no difference.
     
    RogerChevis, Jul 4, 2020
    #2
  3. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Jul 4, 2020
    #3
  4. Ztruker Win User

    Surface Gen 1 shows Windows logo and restarts again and again

    How do I wipe the drive on a Windows 10 Surface Pro 4 computer?

    Found here: https://support.microsoft.com/en-us/...m-a-usb-device
     
    Ztruker, Jul 4, 2020
    #4
Thema:

Surface Gen 1 shows Windows logo and restarts again and again

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