Windows 10: surface Go

Discus and support surface Go in Windows 10 BSOD Crashes and Debugging to solve the problem; surface Go error code 0xc0000098 https://answers.microsoft.com/en-us/windows/forum/all/surface-go/f668f877-4df7-4af4-8a76-33452f756cde Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RedhairCallaghan, Aug 11, 2019.

  1. surface Go


    surface Go

    error code 0xc0000098

    :)
     
    RedhairCallaghan, Aug 11, 2019
    #1
  2. Brink Win User

    Boot Surface Laptop to USB - no Volume button


    Hello Jimmy, surface Go :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Aug 11, 2019
    #2
  3. Roohi_Taj Win User
    Surface Pro 3

    Hi ChrisWaters3,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. Does the battery drain out, if the tablet is not connected to peripherals?

    2. Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)

    I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
    However, I suggest you to follow the troubleshooting steps mentioned below:

    Method 1: Check the drivers.

    Step1: Battery driver

    1. Press Windows andR
      key together on your Keyboard.
    2. Type devmgmt.msc and hit enter.
    3. Click on view on top > Select Show hidden devices.
    4. Expand the Batteries option from the list.
    5. Select the ACPI Compliant Control Method Battery> right click on the driver and click on
      Properties.
    6. Click on Driver tab > check if you have the option to
      Roll Back Driver.
    7. If yes, Roll back the driver or uninstall it and restart the computer.
    Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

    Step 2: Keyboard driver.

    1. In the Device manager, go to ‘Other devices’, you will find
      Unknown devices.
    2. Double tap on the unknown device > click on
      Driver tab> click on update driver.
    3. Select browse my computer for driver software> Click on Let me pick from a list of device drivers
    4. Select keyboard, then click ‘Next.
    5. Select HID Keyboard device and click finish.

    Method 2: Run the toolkit.


    Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

    I would suggest you to run the toolkit provided by Microsoft on
    Fix common Surface
    problems using the Surface Diagnostic Toolkit


    If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
    Surface Pro 3 Battery
    FAQ for the Surface Pro Embedded Controller Firmware update
    .


    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Aug 11, 2019
    #3
  4. surface Go

    Stuck at OneDrive screen during Surface Pro 6 initial setup

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Try the below suggested steps.

    Method 1

    1. Unplug all the external devices except Mouse and Keyboard.
    2. Try to reboot the device and check the status of the issue.
    Method 2

    I would suggest you to perform Power drain by following the suggested steps.

    1. Press and hold the Power Button down for 30-40 seconds.
    2. Hold the Volume Rocker up and Power ON for almost 20 second.
    3. Release the power button and wait for next 10-15 seconds.
    4. Press the power button to turn on your Surface and check the status of the issue.

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Aug 11, 2019
    #4
Thema:

surface Go

Loading...
  1. surface Go - Similar Threads - surface

  2. Can't update Windows 1903 on surface tablet Stuck on Please insert external media

    in Windows 10 Installation and Upgrade
    Can't update Windows 1903 on surface tablet Stuck on Please insert external media: I am trying to update Windows 1903 on Surface tablet. I didn't have enough space on hard drive, so used a thumb drive as external media. It got through the first reboot ok but now is stuck on "Please insert external media." Inserting the thumb drive and clicking doesn't...
  3. Offline Download For Movies On Surface Pro?

    in Microsoft Windows 10 Store
    Offline Download For Movies On Surface Pro?: I just recently purchased a Surface Pro and I've been trying to find an app that would allow me to download movies to watch on the go. I was wondering if I purchased/rent a movie from the Microsoft Store would I be able to Download that to my Surface to watch without internet...
  4. Switching Surface Devices from S-Mode

    in Microsoft Windows 10 Store
    Switching Surface Devices from S-Mode: I am having trouble switching Surface devices belonging to several of my students out of S-Mode. My school requires the installation of security software so they need to make the switch. When I try to switch them, the option to do so is greyed out and it says to see the...
  5. Switching Surface Devices from S-Mode

    in Windows 10 Installation and Upgrade
    Switching Surface Devices from S-Mode: I am having trouble switching Surface devices belonging to several of my students out of S-Mode. My school requires the installation of security software so they need to make the switch. When I try to switch them, the option to do so is greyed out and it says to see the...
  6. Surface Pro 5 Sleep Issues

    in Windows 10 Performance & Maintenance
    Surface Pro 5 Sleep Issues: My Surface Pro 5 will not sleep, nor will the display turn off, automatically, though I can do both manually. I have checked and adjusted the power and sleep settings and confirmed that the device should sleeping, and that its display should be turned off, after a short...
  7. Windows 10 Laptop and Microsoft Surface 6 (Desktop)

    in Windows 10 Customization
    Windows 10 Laptop and Microsoft Surface 6 (Desktop): Hi, I have a Dell Windows 10 Laptop and a Microsoft Surface 6. I login to both using my Microsoft accounts. My question is are the desktops "shared"? Meaning, what could occur on one affects the other? Specifically, I have a Wester Digital MyCloud Home drive that is on...
  8. Surface Pro 6 Keyboard and Mouse not workin

    in Windows 10 Drivers and Hardware
    Surface Pro 6 Keyboard and Mouse not workin: I have purchased a new Microsoft Surface Pro 6 but working of mouse and keyboard is intermittent. Have updated latest release for Windows 10. Do I need to send the machine back to Amazon?...
  9. i can't reduce the size of the taskbar on my surface pro.

    in Windows 10 Customization
    i can't reduce the size of the taskbar on my surface pro.: my taskbar doubled in size. I must have pressed the wrong buttons. I use a surface pro . https://answers.microsoft.com/en-us/windows/forum/all/i-cant-reduce-the-size-of-the-taskbar-on-my/25e6fc25-c2a8-4900-a9c3-f7d97930be8d
  10. Surface Ergonomic Keyboard right spacebar sticks

    in Windows 10 Drivers and Hardware
    Surface Ergonomic Keyboard right spacebar sticks: Surface Ergonomic Keyboard right spacebar sticks - tap it a second time on the top-left corner and it releases. https://answers.microsoft.com/en-us/windows/forum/all/surface-ergonomic-keyboard-right-spacebar-sticks/241feae9-e9f2-46d8-bae9-5462a401096b

Users found this page by searching for:

  1. Error code: 0xc0000098 surface go 修復