Windows 10: Surface Internet Connection Dropping Out

My Surface connects to the internet only sporadically, lasting merely minutes. On the other hand, the Apple devices and Android mobiles--and my gaming rig--never drop out. How can I improve my Surface's connectivity?

:)

 

Internet Connection Keeps Dropping


Hello, are you always connected to the same router - or are you skipping to others? Suggest disabling these settings:




Also check your channel is not congested, and signal strength is adequate. There are freeware tools which can show you this information.

You might have to change band (frequency) - and in one scenario where someone was renting a place it was suggested the owner was restricting Wifi bandwidth...!

I'm sure others more experienced in these issues will comment.

 

share internet connection from surface to xbox

Hi Sean,



Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you.


Based on the description, please be informed that to share internet connection from surface pro you need to activate the hotspot on surface pro. Follow the below steps to turn on the hotspot.

• 
  Press Windows key +X to open the power user settings menu and choose “Command Prompt (Admin)“.
  
• 
  Enter the following command, replacing the values for SSID and key with the network name and password you want:
  
  

• 
  netsh wlan set hostednetwork mode=allow ssid=AdHoc key=password
  
• 
  Run the following command to start the network:
  
• 
  netsh wlan start hostednetwork
  
• 
  Search in the Start menu for “View network connections.”
  
• 
  Right-click your main ethernet connection and choose “Properties.”
  
• 
  Under the “Sharing” tab, click the box labeled “Allow other network users to connect through this computer’s internet connection.”
  
• 
  In the drop down below the above box, choose the network connection that currently has internet access. Click
  OK.
  

Note: The hotspot connection will
work as long as the Windows machine that’s running the network is active.



You can also visit the below link for further assistance.

https://www.microsoft.com/surface/en-us/support/browse/surface-windows-8-pro



Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

My internet keeps dropping out!


I suggest you connect your laptop to the router with a ethernet cable. If the wired connection is stable you know that there is nothing wrong with the internet connection itself and with your LAN. Next step would be to go to the website of your laptop manufacturer and look for the latest WLAN drivers. Install them and test whether it improves the reliability of your WLAN connection. Then post back the results.