Windows 10: Surface Laptop 3 Screen Randomly turns black

The screen randomly turns black, though the back lit keyboard remains on. To fix this issue i must force shut down the laptop, though the moment it turns off it makes a pop sound. This happens every few hours and i have noticed no trend/trigger to this issue. Really inconvenient as it closes all apps, especially frustrating when using word and all progress is lost.

Any solutions or similar problems please let me know ASAP.

Thanks

:)

 

Boot Surface Laptop to USB - no Volume button


Hello Jimmy,

This doesn't list the "Surface Laptop", but you might give it a try to see.

*Arrow Boot Microsoft Surface from a USB device

Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

*Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials

 

Laptop screen is turning black randomly

On July from last year, I bought a new Lenovo laptop. About 4 months later, my laptop screen turned black for the first time while the laptop was still running. It stopped responding and I did not find another way to turn it back on except to force shutdown
the laptop. Now, the screen of my computer is turning off more often than before and the only way to turn it back on is to force shutdown. Is there a way to stop this or is it a hardware malfunction? It almost never happens when I am home, but at school, if
I use my laptop for half an hour, the screen will turn off randomly. Please help me fix this issue because its getting quite annoying, especially when I'm working in school.

 

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Hi, thank you. I could restart my surface pro 4 but still could not fix the Surface Pro 4 screen not turn on after sleep. I am still looking forward to hearing more suggestions to fix the black screen after sleep.