Windows 10: Surface Laptop 3, touch, toucpad and keyboard not working on Setup screen Hi there, lets...

Discus and support Surface Laptop 3, touch, toucpad and keyboard not working on Setup screen Hi there, lets... in Windows 10 Drivers and Hardware to solve the problem; Hi, I am very panicked as of now and need immediate help. I reset the laptop and now the laptop is not recognizing any touch, keyboard or touch pad on... Discussion in 'Windows 10 Drivers and Hardware' started by Mian JasasAtaullah, Aug 3, 2021.

  1. Surface Laptop 3, touch, toucpad and keyboard not working on Setup screen Hi there, lets...


    Hi, I am very panicked as of now and need immediate help. I reset the laptop and now the laptop is not recognizing any touch, keyboard or touch pad on the setup screen. Everything seems to be working fine on the Microsoft UEFI page but it just does not work on the setup page. PLEASE HELP

    :)
     
    Mian JasasAtaullah, Aug 3, 2021
    #1
  2. f14tomcat Win User

    Touch Devices

    Hi Edwin....

    Yes, it works on 8.1, at least on my surface pro 3.

    Couldn't do a screenshot cause can't get to Snipping tool while keyboard is up, so I did a "step recording". See attached. Pardon the background, it's my Granddaughter! Cheers! *Cool
     
    f14tomcat, Aug 3, 2021
    #2
  3. Edwin Win User
    Touch Devices

    Hi ....

    Yes, it works on 8.1, at least on my surface pro 3.

    Couldn't do a screenshot cause can't get to Snipping tool while keyboard is up, so I did a "step recording". See attached. Pardon the background, it's my Granddaughter! Cheers! *Cool Awesome! Thanks for that! Surface Laptop 3, touch, toucpad and keyboard not working on Setup screen  Hi there, lets... :)
    I'm gonna have to put 8.1 back on my machine somewhere!
    Course, your Surface is built for that, this HP monitor is labeled 'Limited Touch Support' so, I'm hoping...
    Thanks again.
     
    Edwin, Aug 3, 2021
    #3
  4. Surface Laptop 3, touch, toucpad and keyboard not working on Setup screen Hi there, lets...

    Surface Pro 3 touch keyboard not appear automatically

    Hello,

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

    I would suggest you to update the keyboard drivers and check if it helps.

    Follow the steps to update the Keyboard drivers:

    1. Press Windows key + X key and click Device Manager.

    2. Expand the Keyboard.

    3. Right-click on the Keyboard driver and click on Update driver software.

    4. Restart the computer and check.

    Also, I suggest you to refer the below article on "How to use the Surface touch keyboard" and see if it helps.

    Official Home of Microsoft Surface Computers, Laptops, 2-in-1’s, Dual-Screen & Devices

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    ThofikhAhamad, Aug 3, 2021
    #4
Thema:

Surface Laptop 3, touch, toucpad and keyboard not working on Setup screen Hi there, lets...

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