Windows 10: Surface laptop 3 won't detect Xbox One controller

Discus and support Surface laptop 3 won't detect Xbox One controller in Windows 10 Gaming to solve the problem; Hey, I recently bought a surface laptop 3. I wasn't planning to play games on it but I found my old Xbox One controller and said why not. It's the... Discussion in 'Windows 10 Gaming' started by SantiagoBrenes Alvarado, Jan 14, 2021.

  1. Surface laptop 3 won't detect Xbox One controller


    Hey, I recently bought a surface laptop 3. I wasn't planning to play games on it but I found my old Xbox One controller and said why not.
    It's the first controller they released, so I have to connect it using a micro USB cable. I had a couple of cables that came with speakers and stuff, those didn't work, apparently some micro USB cables only charged. So today I went to the store and bought a new micro USB cable that specifically said USB 2.0 type B and although it doesn't say "data-sync", on the back of the box they suggest to use it to pair smartphones/tablets with PC/Laptops/TV's. So I think I got the data sync one.
    When I connect it to the laptop and turn the controller on, it still doesn't recognize it. I looked up online for possible solutions and tried to update the drivers, etc... Nothing seems to work.

    Do you have any idea of what could be the problem?

    Thanks in advance for your help!

    :)
     
    SantiagoBrenes Alvarado, Jan 14, 2021
    #1

  2. Xbox One controller being recognized as a 360 Controller

    Hi Stephan,

    There are several reasons why your Xbox One controller is detected as an Xbox 360 controller by your PC. It is possible that the controller is not updated or if you previously used an Xbox 360 controller on the PC, it is still detecting its drivers instead
    of the Xbox One controller drivers. To properly isolate your concern, please clarify the following information:

    • Have you used an Xbox 360 controller on the same computer before?
    • Does the error message occur on all of the games that you play?
    • Have you tried to update the controller?
    • Are you using an Xbox One Elite controller?

    In the meantime, we suggest that you update the controller by following the steps on this

    link
    .
     
    Loraine Mon, Jan 14, 2021
    #2
  3. Xbox Controller in Windows

    Hey there Tomas

    Thanks for reaching out!



    I suggest that you try updating
    your Xbox One controller. To do this, kindly follow the steps provided on the links below:




    If the issue persists, I strongly
    recommend contacting our Xbox Customer Support
    for further troubleshooting steps.



    Kindly update us with the results.
     
    XBF Erick C, Jan 14, 2021
    #3
  4. Brink Win User

    Surface laptop 3 won't detect Xbox One controller

    Boot Surface Laptop to USB - no Volume button

    Hello Jimmy, Surface laptop 3 won't detect Xbox One controller :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Jan 14, 2021
    #4
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Surface laptop 3 won't detect Xbox One controller

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