Windows 10: Surface Laptop, after reinstall of Windows 10 Update, Windows Hello doesn't work anymore

Discus and support Surface Laptop, after reinstall of Windows 10 Update, Windows Hello doesn't work anymore in Windows Hello & Lockscreen to solve the problem; The system reads we couldn't find a camera compatible with Windows Hello.The forum provided two possible answers, both failed:1. AnswerPress Windows... Discussion in 'Windows Hello & Lockscreen' started by Kees1983, May 30, 2021.

  1. Kees1983 Win User

    Surface Laptop, after reinstall of Windows 10 Update, Windows Hello doesn't work anymore


    The system reads we couldn't find a camera compatible with Windows Hello.The forum provided two possible answers, both failed:1. AnswerPress Windows key + R, to open Run dialog box.Type services.msc and click on OK.Look for Windows Biometric Service, double click on it and click on Stop.Now, go to C:\Windows\System32\WinBioDatabase, take a backup of all the files inside the WinBioDatabase folder.After taking a backup of the files, delete all the files.Now, open Services by following step 1 and 2, and restart the Windows Biom

    :)
     
    Kees1983, May 30, 2021
    #1

  2. Scanner doesn´t work anymore after last Windows 10 update

    As many people on the internet already are discussing, their scanner doesn´t work anymore after the last Windows update. But there seem to be no solution.

    My Scanner starts making noises, as usual, and then i get error messages: "Communication with the scanner is not possible"
    or this

    Surface Laptop, after reinstall of Windows 10 Update, Windows Hello doesn't work anymore [​IMG]


    Is there a workaround for that?
     
    tronrontron, May 30, 2021
    #2
  3. dalchina Win User
    Scanner doesn´t work anymore after last Windows 10 update

    - and what was the last Windows update for you?

    People don't all run the same build as you, nor do they necessarily get the same update... thanks!

    Have you tried reinstalling the driver - and checked reports on compatibility of that particular scanner?
    You may be better using the manufacturer's forum for the scanner.
     
    dalchina, May 30, 2021
    #3
  4. bobkn Win User

    Surface Laptop, after reinstall of Windows 10 Update, Windows Hello doesn't work anymore

    Scanner doesn´t work anymore after last Windows 10 update

    I dunno.

    Re-install the TWAIN drivers? (They are not included in Windows.)

    You might get a better answer if you gave the make and model of the scanner.
     
    bobkn, May 30, 2021
    #4
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Surface Laptop, after reinstall of Windows 10 Update, Windows Hello doesn't work anymore

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