Windows 10: Surface Laptop does not want to Boot up

Good day!

My Surface laptop does not want to boot up. It was working fine and then it started behaving strange. I restarted the laptop and from then on it did not want to boot up. I made a recovery usb boot disk according to the method you subscribe. I went through all the steps as prescribed until I got to the recovery key. At that stage my keyboard on the laptop did not function, so I inserted an external usb keyboard and successfully entered the key code. It would not, however, accept the key code. I obviously double checked to see that I entered it correctly - which I did.

I also, accidentally deleted the first option on the boot screen. I did however change it to boot up with the usb boot disk.

I also tried, repair/recovery and restoring factory settings, but without success as I can get no further that the UEFI screen.

Any advise will be appreciated.

I don't think there are any Microsoft shops in South Africa.

Regards,

Marthie P

:)

 

Boot Surface Laptop to USB - no Volume button

Hello Jimmy,

This doesn't list the "Surface Laptop", but you might give it a try to see.

*Arrow Boot Microsoft Surface from a USB device

Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

*Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials

 

Surface Tools for IT Update for Surface Pro and Surface Laptop

Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface

 

Boot Surface Laptop to USB - no Volume button

I have a new Surface Laptop and want to boot to a USB thumb. Unlike the Surface Pro, the laptop does not have a Volume button. It does use F5/F6, but neither work for booting. I know that I can select a custom startup from within Win 10 Pro, but want to go from power off to USB boot. Thanks.