Windows 10: Surface Laptop Go 8GB RAM/256GB Keeps Randomly Crashing

Discus and support Surface Laptop Go 8GB RAM/256GB Keeps Randomly Crashing in Windows 10 BSOD Crashes and Debugging to solve the problem; I bought this laptop in October of last year and have had issues ever since I bought it of it randomly crashing. It happened less frequently before so... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by KimO2, Jul 8, 2021.

  1. KimO2 Win User

    Surface Laptop Go 8GB RAM/256GB Keeps Randomly Crashing


    I bought this laptop in October of last year and have had issues ever since I bought it of it randomly crashing. It happened less frequently before so I was lazy about it and never did anything but now it's happening 2-3 times a week and is becoming frustrating to work on. I read a few articles on here so I tried some troubleshooting steps. I ran the command prompt as administrator and it fixed corrupted files. I then ran a reliability monitor and as you can see I'm having issues often. I noticed a hardware error came up a few times so I clicked on it to learn more. I have never dropped this l

    :)
     
    KimO2, Jul 8, 2021
    #1

  2. My laptop has been crashing randomly

    My laptop has been crashing randomly. (youtube, games, just turning it on)

    There has been 2 stop codes that I see; ''Thread stuck in device driver'' and ''DPC Watchdog Violation''

    I just bought this laptop and the only thing I've done is installed an extra 8GB of RAM.

    I've read a few similar problems and I have updated drivers and I have ran the memory test but it still randomly crashes.

    I really need help and I'm willing to go through it step-by-step.

    Thank You!

    Attached is the error report:


    Surface Laptop Go 8GB RAM/256GB Keeps Randomly Crashing 29c62f2d-3f40-41fa-8122-c69b9bb09e4e?upload=true.png
     
    MuhammadAnwar7, Jul 8, 2021
    #2
  3. Asphalt 9 keeps crashing randomly

    I installed asphalt 9 from MS store today. It seemed to work fine for 1 hour, and suddenly it crashed without any reason. I opened up the game again and the game crashed within 2-3 minutes. now, I repaired it and restarted my PC. It worked fine without
    crashing for 10 min. But it crashed again within 15min , and now, the game keeps crashing randomly without any reason. I have an laptop with i3-7020U and intel UHD 620 GPU and 8gb of ddr4 RAM. The low specs can be a reason of crashing. But many high spec PCs
    are experiencing this problem. What am I supposed to do now?
     
    AbhinavKakati, Jul 8, 2021
    #3
  4. Surface Laptop Go 8GB RAM/256GB Keeps Randomly Crashing

    Windows 10 keeps crashing after RAM upgrade and a week of normal working.

    current ram is 8gb, i had installed another 8gb but windows crashed , so i removed extra ram. Now laptop works fine with existing 8gb ram.
     
    kiran kumarchevuri, Jul 8, 2021
    #4
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Surface Laptop Go 8GB RAM/256GB Keeps Randomly Crashing

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