Windows 10: Surface Laptop has been experiencing Blue Screens

Discus and support Surface Laptop has been experiencing Blue Screens in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi Team, We have a company Surface Laptop that has experienced Blue Screen twice in 3 weeks. Then after a few weeks (about 2 or 3 weeks) it... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jan Forbile, Nov 11, 2018.

  1. Surface Laptop has been experiencing Blue Screens


    Hi Team,


    We have a company Surface Laptop that has experienced Blue Screen twice in 3 weeks. Then after a few weeks (about 2 or 3 weeks) it experienced the blue screen issue again.


    What happens during these times is after it goes to Blue Screen, it will get stuck in the BIOS (UEFI) screen and will loop in there. I had to turn it off and on a couple of times before it loads to the Windows login screen.


    We have made some browsing on troubleshooting steps about this from Microsoft Community but we're still not able to find any solutions. We have already ran the Surface Diagnostic Toolkit but of course the tool kit didn't see anything wrong with the Surface Laptop.


    We wanted to fix this issue as the user is travelling a lot (most of the time, not in the office). Please let us know what to do with this.


    Thank you.

    :)
     
    Jan Forbile, Nov 11, 2018
    #1
  2. zstan Win User

    Windows 10 April 2018 Update Blue Screen On Surface Laptop

    I am also on a surface laptop experiencing the same thing, just went back to previous build, hoping i wont get the blue screen anymore.
     
    zstan, Nov 11, 2018
    #2
  3. Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Nov 11, 2018
    #3
  4. Brink Win User

    Surface Laptop has been experiencing Blue Screens

    Boot Surface Laptop to USB - no Volume button


    Hello Jimmy, Surface Laptop has been experiencing Blue Screens :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Nov 11, 2018
    #4
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Surface Laptop has been experiencing Blue Screens

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