Windows 10: Surface-laptop更新到1809后Windows hello不可用，而且相机红外灯也不亮了

相机红外灯，与window hello都不好用了

:)

 

Boot Surface Laptop to USB - no Volume button


Hello Jimmy,

This doesn't list the "Surface Laptop", but you might give it a try to see.

*Arrow Boot Microsoft Surface from a USB device

Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

*Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials

 

Windows Hello-Surface Laptop

Hi Merissa

Thanks for bringing this to the community and sorry for the delays. We're you able to find solution these passed days? If so, please let the community know that steps that you've done to address it, so it may help others who have the save concern.

Are you also using Surface device? If so, and you're still having the same issue, you may want to try these methods:

A.Fix common Surface problems
using the Surface Diagnostic Toolkit.

B. Roll back the the Surface Camera Windows Hello driver:

It was said in this thread that rolling the said driver
back to its previous state resolved the same concern. To do it:

• Click on Cortana and type Device Manager.
• Open Device Manager.
• Expand System devices.
• Look for Surface Camera Windows Hello and long press on the item to bring up the right-click options.
• Choose Properties.
• Go to the Driver tab.
• Click on Roll Back Driver.
• Restart your device.

Feel free to get back to us with any results.

 

Surface laptop windows hello

Hi,

Regarding your issue after updating to Windows pro. In order for us to assist you, please answer the following questions below:

• Are there any error message?
• What troubleshooting steps have you done so far?

To isolate the issue, we suggest to run this article:
Windows update troubleshooter. It contains troubleshooting steps if you are having issues after and before the updates.

We look forward to your response.