Windows 10: Surface Pen writes on screen but is not discoverable for Bluetooth connection

I have a Surface Pro 6 and the latest generation of the Surface Pen I believe flat, no clip, one button on the side. I can use the pen to navigate and write on the screen, however, I'm not able to pair it so I can use the eraser button to open apps. I just checked for updates and have installed the latest OS updates that were available for Win 10, 1909, build 18363.657. I've replaced the battery in the pen and that has had no effect on its ability to be discoverable.


Matt

:)

 

Surface Pro 4 Pen will not write on screen


My Surface Pro 4 Pen which I got with Surface Pro 4 has stopped writing. I can connect pen with Surface Pro 4 and and all works except I cannot write on screen.
I suspect it is the tip of pen that does not work but cannot verify this.
Please note tip is not broken.
Before I purchase a tip kit can someone suggest what I can try to see if it is the tip or something else that is faulty.
My surface Pro 4 is up to date with all updates including BIOS updates. I use a Windows 10 Fall Creators Update.
Thank you.

 

Surface pen not writing.

Hi,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Which model of Microsoft Surface you are using?
• Is it not working only in writing mode?
• You have also mentioned Windows 10 PC in your query? Are you facing issue on computer?
  

Please refer the steps in the given Microsoft help article :

Troubleshoot Microsoft Surface Pen with two side buttons:

https://www.microsoft.com/surface/e...oubleshoot-surface-pen?os=windows-10#otherW10

Reboot the device and check the issue.

Hope this information is helpful. Please post back for further assistance, we'll be glad to assist you.

____________________

Thanks & Regards,

 

Surface Pro 4 Pen will not write on screen


Try the tips from Microsoft Support at https://support.microsoft.com/en-us/...ft-surface-pen. In my case when this happened, I needed to replace the single AAAA battery inside my Pen. Perhaps you might find some of these suggestions helpful.

--Ed--