Windows 10: Surface Pro 2017 - Freezes, then needs reboot

Discus and support Surface Pro 2017 - Freezes, then needs reboot in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello everyone, My Surface has had this problem as long as I've had it. It is a Surface Pro 2017 with 16GB RAM and an i7 CPU. Occasionally, like once... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PolarBear123_456, Mar 19, 2020.

  1. Surface Pro 2017 - Freezes, then needs reboot


    Hello everyone,


    My Surface has had this problem as long as I've had it. It is a Surface Pro 2017 with 16GB RAM and an i7 CPU. Occasionally, like once in two weeks, it freezes totally and I have to restart it to work. But now, this is happening more often, something like every two or three days. I'm worried - what can I do to solve this problem? Sadly, I don't have much information except that I'm on the latest Windows 10 build, this has been happening for at least a year or two now, and freezes when browsing, in file explorer; it seems like it freezes randomly.


    Thank you for your help in advance.


    P.S.: Because I've had other problems, I've ran sfc /scannow which found corrupted files and fixed them, and I did verifier /reset. But that didn't help as I'm writing this five minutes after another time my Surface just froze.

    :)
     
    PolarBear123_456, Mar 19, 2020
    #1
  2. GT2er Win User

    Surface Pro 4 - Crashes / Freezes

    Suvarna,

    I have the same freezing problem but I cannot even reboot. My 1-week old Surface Pro 4 is totally unresponsive. I cannot shut it down. Any suggestions?

    Leo
     
    GT2er, Mar 19, 2020
    #2
  3. Brink Win User
    Updates for Surface Book and Surface Pro 4 - April 5th 2017

    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Mar 19, 2020
    #3
  4. Brink Win User

    Surface Pro 2017 - Freezes, then needs reboot

    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Mar 19, 2020
    #4
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Surface Pro 2017 - Freezes, then needs reboot

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