Windows 10: Surface Pro 3 Docking Station ports

Since one of the Windows 10 updates the Ethernet and Bluetooth on the docking station are no longer seen as devices and cannot be used.

:)

 

Dock Station for Surface Pro 4 and 3

I just bought a dock station for surface pro 4 and surface pro 3. I was able to use it for a week. And then just this morning, the USB ports are not working. Whenever I insert my wireless mouse or external SSD card, they cannot be detected. I tried the
headphone jack, it is working. Can you help me please.

I was even planning to buy a second one for my office. But this happened.

 

SP 3, Docking Station, HDMI Output, Windows 10

Ahh ...

But this is a Surface Pro 3, and I only have one, so there is no way to "try a different computer".

However, the docking station:

• Supplies power to the SP3
• Supplies the connected ( line in ) internet to the SP3
• The USB ports work properly on the docking station and can be viewed on the SP3

So, by a process of elimination, the only thing that does not work is the video port on the SP3 since the cable works when plugged into the SP3, but not when plugged into the docking station. Everything else is as it should be.

Perhaps I might point out one other small contradiction to your response. If you look at this forum, although my specific problem is not referenced, there are several reports of problems using external monitors with the docking station ... so to say it
has no problems may be quite inaccurate.

Perhaps someone else can provide suggestions for what I can check. And yes, it did work fine with Windows 8.1.

Tim

 

Audio not working through a docking station

Stumbling over this issue using Surface 3 Pro in a Microsoft Surface 3 Pro-compatible docking station. I've upgraded from Windows 8.1 to Windows 10 recently. The docking station was shipped after upgrading, it's all new ... while docked I can use headphone
jack of Surface 3 pro (in top left corner of device's frame), but using headphone jack of docking station doesn't work. There is no "Microsoft Docking Station Audio Device" recognized and thus I can't configure it using audio manager.

However, on undocking and redocking device some problem with recognizing recently attached USB device pops up informing about Windows having failed to recognize some new USB device.

My keyboard and mouse are both attached to USB port of docking station and either is functioning properly. So this driver issue doesn't seem to be related to supporting USB of docking station in general.