Windows 10: Surface Pro 3 typecover

Discus and support Surface Pro 3 typecover in Windows 10 Installation and Upgrade to solve the problem; I have a Surface Pro 3 and have recently bought a replacement Microsoft typecover. When I attach the new cover it isn't recognised by the computer.... Discussion in 'Windows 10 Installation and Upgrade' started by MarkChapman7, Nov 20, 2020.

  1. Surface Pro 3 typecover


    I have a Surface Pro 3 and have recently bought a replacement Microsoft typecover.

    When I attach the new cover it isn't recognised by the computer. The keyboard and touchpad don't work.

    I have tried the on line help with no succes.

    How do I fix this

    :)
     
    MarkChapman7, Nov 20, 2020
    #1
  2. protonic Win User

    Surface Pro 3 Typecover is constantly breaking

    Surface Pro 3 Typecover seems to stop responding for random amounts of time. This is getting really annoying because every time I try to use the typecover 7/10 times it breaks. Anyone know a permament fix? I currently have a temporary fix. That temporary fix involves turning the Surface Pro 3 off, and holding the power & volume-up button at the same time for 10 seconds. Although that doesn't do because when you have to do that at least 3 times a day, it gets stupid.
     
    protonic, Nov 20, 2020
    #2
  3. Roohi_Taj Win User
    Surface Pro 3

    Hi ChrisWaters3,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. Does the battery drain out, if the tablet is not connected to peripherals?

    2. Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)

    I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
    However, I suggest you to follow the troubleshooting steps mentioned below:

    Method 1: Check the drivers.

    Step1: Battery driver

    1. Press Windows andR
      key together on your Keyboard.
    2. Type devmgmt.msc and hit enter.
    3. Click on view on top > Select Show hidden devices.
    4. Expand the Batteries option from the list.
    5. Select the ACPI Compliant Control Method Battery> right click on the driver and click on
      Properties.
    6. Click on Driver tab > check if you have the option to
      Roll Back Driver.
    7. If yes, Roll back the driver or uninstall it and restart the computer.
    Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

    Step 2: Keyboard driver.

    1. In the Device manager, go to ‘Other devices’, you will find
      Unknown devices.
    2. Double tap on the unknown device > click on
      Driver tab> click on update driver.
    3. Select browse my computer for driver software> Click on Let me pick from a list of device drivers
    4. Select keyboard, then click ‘Next.
    5. Select HID Keyboard device and click finish.

    Method 2: Run the toolkit.


    Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

    I would suggest you to run the toolkit provided by Microsoft on
    Fix common Surface
    problems using the Surface Diagnostic Toolkit


    If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
    Surface Pro 3 Battery
    FAQ for the Surface Pro Embedded Controller Firmware update
    .


    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Nov 20, 2020
    #3
  4. SalwaDar Win User

    Surface Pro 3 typecover

    typecover

    I've got the burgundy typecover for my surface pro , the top line of keys dont really work bt only respond to when i press Fn how can i change this
     
    SalwaDar, Nov 20, 2020
    #4
Thema:

Surface Pro 3 typecover

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