Windows 10: Surface Pro 3 will not connect to network on specific network port

I am having this issue with a Surface Pro 3 on a dock, that when it is plugged in to a certain port it doesn't recognize the internet connection. If I take the surface to a different port and plug it in it works, if I get a different surface and plug it in to the port I am working with it works. Its only when the surface I am working with is plugged into that specific port, that it doesn't work. I need this surface plugged into this port, I can't plug it in anywhere else.


I have tried updating drivers, changing the dock, and also plugging in a USB to Ethernet adapter to bypass the dock. Nothing has worked. I also can't just get a different Surface because I don't have another surface with Win 10 on it. I need to have this Surface connected to this port but it will not work.

:)

 

Switching Between WiFi and Ehternet Connections

I usually use WiFi to connect my Surface Pro 3 running Windows 10 Pro to the internet. However, on occasion I prefer to have a direct connection using a USB to Ethernet adapter directly a port on my router. While I was running Windows 8.1, when I disconnected
the adapter the Surface reverted back to WiFi automatically, now with Windows 10 I seem to have to reboot to regain WiFi access - without rebooting there are no available WiFi networks showing with notice that no wireless networks are available.

Can anyone suggest a fix for this problem

 

windows could not automatically detect this network's proxy settings windows 10

Hi Adam,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

I suggest you to try the steps provided in the links below and check if it helps.

Can’t connect to a wireless network:

http://www.microsoft.com/surface/en...to-a-wireless-network?os=windows-8.1-update-1

Connect Surface to a wireless network:

http://www.microsoft.com/surface/en...to-a-wireless-network?os=windows-8.1-update-1

Install wireless drivers on Surface Pro models, Surface Book, or Surface 3:

http://www.microsoft.com/surface/en...tall-wireless-drivers?os=windows-8.1-update-1

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.