Windows 10: Surface Pro 3 Windows 10 - Automatic Repair Loop/Recovery

Discus and support Surface Pro 3 Windows 10 - Automatic Repair Loop/Recovery in Windows 10 Installation and Upgrade to solve the problem; Not sure if I have this in the right forum/area. I have a Surface Pro 3, which after the last update started in the Automatic Repair loop. I have... Discussion in 'Windows 10 Installation and Upgrade' started by MichaelHealy4, Jul 16, 2019.

  1. Surface Pro 3 Windows 10 - Automatic Repair Loop/Recovery


    Not sure if I have this in the right forum/area. I have a Surface Pro 3, which after the last update started in the Automatic Repair loop. I have tried to reset/recover the surface, I have the BitLocker Key, but I then get prompted for a password. I have been using a PIN Login for a while on this tablet, so I am not sure what "password" it needs. I have tried all the passwords that I had listed in my password vault none worked. Does anyone know how the PIN authentication works, with regards to passwords, or of a way to reset this device. As stated I have tried, reset, recover, even tried to uninstall the previous update, all prompt me for a password that I don't appear to have.


    I would appreciate any help,

    Thanks

    Mike

    :)
     
    MichaelHealy4, Jul 16, 2019
    #1

  2. Surface 3 stuck in automatic repair loop

    Hi,

    Thank you for contacting Microsoft Community.

    From the issue description I Understand that your surface 3 is stuck in automatic repair loop.

    I understand how frustrating this would be when thing don't work like as expected.

    Before going to store I would suggest you to perform the mentioned troubleshooting and check if it helps:

    https://www.microsoft.com/surface/e...wont-turn-on-windows-wont-start?os=windows-10

    https://www.microsoft.com/surface/e...covery/windows-stops-responding?os=windows-10

    Hope this helps. Please get back to us to update the status of the issue. We will be glad to assist you further.

    Regards,

    Anusha
     
    Anusha Verma, Jul 16, 2019
    #2
  3. larry Win User
    larry, Jul 16, 2019
    #3
  4. philc43 Win User

    Surface Pro 3 Windows 10 - Automatic Repair Loop/Recovery

    HAL_INITIALIZATION_FAILED and Preparing Automatic Repair loop


    Hello Les,

    Have you checked other threads on these forums to see if there are any suggestions you can try.

    Here's one to try: Windows 10 preparing automatic repair loop
     
    philc43, Jul 16, 2019
    #4
Thema:

Surface Pro 3 Windows 10 - Automatic Repair Loop/Recovery

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