Windows 10: Surface Pro 4 Black Borders on the side/Smaller Screen Issues

Discus and support Surface Pro 4 Black Borders on the side/Smaller Screen Issues in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello everyone I have a surface pro 4 and I have the black side border issue. I have tried what I could including settings, deleting and reinstalling... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mungbeansprout, Oct 16, 2018.

  1. MUNGBEANSPROUT
    mungbeansprout Win User

    Surface Pro 4 Black Borders on the side/Smaller Screen Issues


    Hello everyone

    I have a surface pro 4 and I have the black side border issue.

    I have tried what I could including settings, deleting and reinstalling hardware and updating it and windows update. Other tips I found on sites suggest tweaking the registry. However, it seems to be video card/desktop specific so I stayed away.

    It happened on a stormy night with the surface plugged into the wall socket. I was using DosBox on windowed mode at the time.

    Suddenly, the screen turned black and when it returned, the borders appeared.

    Now if I disable the video driver, the screen covers the entire monitor but I cannot use the pen.
    If I enable the drivers, it goes back to covering a portion of the screen.

    If I maximise DosBox it covers the whole screen as well.

    The partial coverage is annoying enough, but it feels as if the resolution has gone down on some apps and is frustrating to use.

    Thanks in advance!

    :)
     
    mungbeansprout, Oct 16, 2018
    #1
  2. JACKRODENBURG
    JackRodenburg Win User

    Surface Pro 4 Docking issues

    I have a Surface Pro 3 and a Surface Pro 4, two docking stations, two external monitors, keyboards and bluetooth mice.

    Up until two weeks ago, everything worked great. (since December)

    Then, (after an update) the Surface Pro 4 monitor does not go full screen. There is a wide black border and it has to be extended each time.

    I put the Surface Pro 4 on the Pro 3 dock and same thing. (Yes, they are the identical dock, monitor and keyboard)

    Surface Pro 3 works great on both docks so it is not the docks, monitors or cables.

    This is getting frustrating.
     
    JackRodenburg, Oct 16, 2018
    #2
  3. SOKTHEARITHYI
    SokthearithYi Win User
    Surface Pro 4 screen not turn on after sleep

    Hi, thank you. I could restart my surface pro 4 but still could not fix the Surface Pro 4 screen not turn on after sleep. I am still looking forward to hearing more suggestions to fix the black screen after sleep.

     
    SokthearithYi, Oct 16, 2018
    #3
  4. BRINK
    Brink Win User

    Surface Pro 4 Black Borders on the side/Smaller Screen Issues

    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Oct 16, 2018
    #4
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Surface Pro 4 Black Borders on the side/Smaller Screen Issues

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