Windows 10: Surface Pro 4 - Corrupt Windows - Bitlocked Drive

Discus and support Surface Pro 4 - Corrupt Windows - Bitlocked Drive in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a surface pro 4 that has a corrupt drive. It boots with the Preparing Automatic Repair, then Diagnosing the repair. Then the restart & advanced... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by OBX.Guy, Dec 15, 2020.

  1. OBX.Guy Win User

    Surface Pro 4 - Corrupt Windows - Bitlocked Drive


    I have a surface pro 4 that has a corrupt drive. It boots with the Preparing Automatic Repair, then Diagnosing the repair.
    Then the restart & advanced options screen comes on. I have the bitlocker key.
    No mater which options I choose it will not boot or repair.... Because the OS is corrupt
    I can boot off a Windows 10 image... choosing the repair also doesn't work Obviously
    I can get to a system prompt from the USB boot drive.
    When I try the install it showes the 4 partitions but says it can't install because it is bitlocked.

    What are my options.... Is there a way to get my files off the drive???

    Can I just delete the whole drive and start over... will I lose any of the Surface Pro OEM files..
    If I am OK to lose all my data... how to I do a new install with all the right drivers and partitions.

    Thanks for any help....


    :)
     
    OBX.Guy, Dec 15, 2020
    #1

  2. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Dec 15, 2020
    #2
  3. newtekie1 Win User
    Windows 8.1 PRO unable to unlock Bitlocked drive

    That's not good. You can try re-installing Windows 8 and unlocking the drive, and disabling Bitlocker on that drive, before upgrading to 8.1. Though I have a bad feeling that even going back to Windows 8 might not help, I have a feeling the drive just bit the dust and corrupted the file system...
     
    newtekie1, Dec 15, 2020
    #3
  4. Surface Pro 4 - Corrupt Windows - Bitlocked Drive

    Surface pro 4 needs Bitlocker recovery

    Surface pro 4 needs Bitlocker recovery So what Should I do
     
    KhaldounAlzaher, Dec 15, 2020
    #4
Thema:

Surface Pro 4 - Corrupt Windows - Bitlocked Drive

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