Windows 10: surface pro 4 cortana and skype - microphone problem, google chrome web - microphone is OK

Discus and support surface pro 4 cortana and skype - microphone problem, google chrome web - microphone is OK in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I have Surface Pro 4 . After update win 1803 and set up privacy access of microphone to all apps. Here are the results: surface pro 4 cortana... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Pit Zh, Sep 6, 2018.

  1. Pit Zh Win User

    surface pro 4 cortana and skype - microphone problem, google chrome web - microphone is OK


    Hello, I have Surface Pro 4 . After update win 1803 and set up privacy access of microphone to all apps. Here are the results:

    • surface pro 4 cortana - can not hear me at all.
    • skype - microphone not work at all also.
    • microsoft microphone app - record my voice and microphone work perfectly.
    • https://voice.google.com - microphone work perfectly
    • https://hangouts.google.com/ - microphone work perfectly


    Can you help me, please?


    My sound and camera work without any problems.


    Can you upload image with device manager drivers of microphone to compare with mine?


    The most strange thing is device manager drivers.

    Please, take a look attachment image

    surface pro 4 cortana and skype - microphone problem, google chrome web - microphone is OK 6c763946-b9d4-4699-9070-701ca5cd1f68?upload=true.png


    Some dude tell me that I need to deactivate fast start-up.

    1. Go to Control Panel\Hardware and Sound\Power Options\System Settings
    2. Click on Change settings that are currently unavailable
    3. Uncheck Turn on fast startup (recommended)
    4. Restart your computer




    #cortana

    #surface

    #SurfacePro4

    #windows 10 1803 microphone not working




    Moved from: Surface Pro 4 / Sound and camera

    Moved from: Windows 10 / Windows update, recovery, & backup

    :)
     
    Pit Zh, Sep 6, 2018
    #1
  2. Julie Ram Win User

    surface 4 pro microphone

    Hi William,

    To help you with turning on your microphone on your Surface Pro 4, you may follow the steps below:

    • Go to Desktop App.
    • Touch and hold on the volume icon until the box appears (or just right-click)
    • Touch Sounds.
    • Touch the Recording tab.
    • Touch the microphone that is disabled to select it.
    • Touch Properties.
    • Select Use this device (enabled).

    Let us know if it answered your query.

    Thank you.
     
    Julie Ram, Sep 6, 2018
    #2
  3. WilliamNoon Win User
    surface 4 pro microphone

    how do I turn on the microphone on my surface 4 pro
     
    WilliamNoon, Sep 6, 2018
    #3
  4. CountMike Win User

    surface pro 4 cortana and skype - microphone problem, google chrome web - microphone is OK

    Cortana not istening to microphone.


    Yes, works there too. I think I got stuck with a deaf Cortana. I thought I was the only one here.
     
    CountMike, Sep 6, 2018
    #4
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surface pro 4 cortana and skype - microphone problem, google chrome web - microphone is OK

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